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Lightroom Web and iOS App only shows 100GB

Explorer ,
Oct 21, 2017 Oct 21, 2017

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Brand new to Lightroom so starting with the new version and added a few photos to test.

Trying the Lightroom Mobile/iOS app and web access from a computer.

On iOS an the web, it says I have 100GB of storage.  I thought the new version now includes 1TB of storage.  Do I have to do something to upgrade the web and iOS to recognize the increased storage?

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correct answers 1 Correct answer

Community Expert , Oct 21, 2017 Oct 21, 2017

This depends on the plan you subscribe to. The standard photography plan only gets you 100GB. If you go to creative.adobe.com, click on "manage account" and then on manage plan you should be able to change the plan to one that includes 1TB. Adobe was quite unclear about all this.

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Community Expert ,
Oct 21, 2017 Oct 21, 2017

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This depends on the plan you subscribe to. The standard photography plan only gets you 100GB. If you go to creative.adobe.com, click on "manage account" and then on manage plan you should be able to change the plan to one that includes 1TB. Adobe was quite unclear about all this.

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Explorer ,
Oct 21, 2017 Oct 21, 2017

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I have a full Creative Cloud subscription that already gives me access to Premier Pro, InDesign, etc.

I thought that was the "full boat" plan that includes everything.  Do I still need to upgrade to get the 1TB of photo storage?

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Community Expert ,
Oct 21, 2017 Oct 21, 2017

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Yeah for the full creative cloud plan there are now also two tiers. There is a new one that is $10 more expensive and gives you the 1TB.

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New Here ,
Jun 19, 2023 Jun 19, 2023

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Hoowwww

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New Here ,
Jun 19, 2023 Jun 19, 2023

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Please tell meeee

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Adobe Employee ,
Jun 20, 2023 Jun 20, 2023

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LATEST

You’ve posted to a very old thread. It is highly unlikely that the issue described in this thread, though not impossible, is the same issue which you are currently experiencing. Rather than resurrect an old thread that is seemingly similar, you are better posting to a new thread with fresh, complete information including system information, a complete description of the problem and step-by-step instructions for reproduction. 

 

In the unlikely event the issue is the same, we will merge you back into the appropriate location. 

 

Thank you!

 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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LEGEND ,
Oct 21, 2017 Oct 21, 2017

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Upgrade to 1TB is $9.99/month

You can upgrade it from your account at adobe.com

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