• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Error importing into After Effects

Participant ,
Oct 22, 2017 Oct 22, 2017

Copy link to clipboard

Copied

Screen Shot 2017-10-22 at 8.53.40 PM.png

I get this error when I try to drag scenes from CH to AE. I was using the beta when I got this message so I downloaded the new CH2018 but I still get the same error. I have tried to create new files/scenes, same issue. Does anyone know a fix? Thanks.

Views

422

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Oct 23, 2017 Oct 23, 2017

Do you also have the After Effects CC 2018 release (version 15.0) installed, too? Dynamic Link requires equivalent versions of the products, so Character Animator CC 2018 and After Effects CC 2018.

If you do have those versions installed, quit all applications, launch After Effects, import the .chproj file into AE's Project panel, then see if that works.

Votes

Translate

Translate
Adobe Employee ,
Oct 23, 2017 Oct 23, 2017

Copy link to clipboard

Copied

Do you also have the After Effects CC 2018 release (version 15.0) installed, too? Dynamic Link requires equivalent versions of the products, so Character Animator CC 2018 and After Effects CC 2018.

If you do have those versions installed, quit all applications, launch After Effects, import the .chproj file into AE's Project panel, then see if that works.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Oct 23, 2017 Oct 23, 2017

Copy link to clipboard

Copied

Thanks that seemed to have worked. Is that now the preferred method over dragging and dropping your scenes in? Or was mine just a mess because I had different versions of each program then upgraded CH?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 23, 2017 Oct 23, 2017

Copy link to clipboard

Copied

LATEST

Drag-and-drop should work, but yeah all the app versions should be compatible first. Glad that worked for you.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines