My Creative Cloud is no longer working on both my computers

[nicolet84356861]

Please can someone advise?

Adobe chat logged me out on numerous occasions and I kept going from department to department! So annoying!!

Thanks

Nicole

[fenjas29325284]

How could someone advise without knowing anythin about your computer / operatins system / error messages / what you've done up to know / which programs are affected ....

Please provide as much information as you can.

Fenja

[KanikaS]

Hi Nicole,

As I understand that Creative Cloud is not working on both your machines, could you please specify the issue?

Are you on Mac or Windows? Is this related to downloading?

We will be needing more details in order to help you.

Thanks

Kanika

[nicolet84356861 · Accepted solution]

It’s working now. Thanks.

Sent from iPhone

[KanikaS]

Glad it' working.

Feel free to get back to us for any other issues.

Regards

Kanika