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Cannot Select and Mask after making Selection

New Here ,
Oct 21, 2017 Oct 21, 2017

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After I make a selection using the Quick Selection Tool or Color Range, get this message trying to select and mask: 'Could not apply the workspace because of a program error.'

Just upgraded to PS CC2018. Running on MacOS Sierra 10.12.6.

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Adobe
Adobe Employee ,
Oct 24, 2017 Oct 24, 2017

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Hi Jackd,

Have you tried resetting the preferences of Photoshop? Preferences in Photoshop

Regards,

Sahil

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New Here ,
Oct 26, 2017 Oct 26, 2017

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I tried resetting preferences on exit and was able to edit one photo, but then when I saved my select and mask settings, I got the "could not apply the workspace because of a program error" message again.  I do NOT want to change my select and mask settings for EACH photo I edit.  I did a product shoot and have 80 photos to edit!

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New Here ,
Oct 27, 2017 Oct 27, 2017

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Reset Workspace preference then restarted. Didn't work.

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Advocate ,
Oct 27, 2017 Oct 27, 2017

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You've reset the workspace and preferences?

From Adobe on how to reset preferences:

To restore preferences quickly using a keyboard shortcut: Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop.

If that doesn't work, have you tried simply uninstalling and reinstalling? This might seem silly, but sometimes that helps

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