Can you view highlights and comments made in one device on another device?

[angelam98209190]

I am reading a textbook in pdf form. I am using the comment and highlighter to highlight sections of importance to study. I am saving the document to my cloud so that I can view it on several different devices. I have currently been using it the most on my tablet but tonight I opened it on my laptop and none of the comments or highlighted parts were in the document. Is there something I am doing wrong? It seems like these should be available since I have saved the document to the cloud to use on different devices.  Can anyone advise?

[AnandSri]

Hello angelam98209190

Sorry for the delay in response to your query and apologize for the inconvenience caused. Please make sure you are logged in with your Adobe ID and password in Acrobat or Reader which you have used to save the documents in Adobe Cloud.

You may also check for any pending updates of Acrobat or Reader from Help Menu>Check for updates of Acrobat or Reader.

You may refer to View, reply, print comments in Adobe Acrobat

If the issue persists, please share the following details:

• Is it Acrobat or Reader installed, to identify please refer to Identify the product and its version for Acrobat and Reader DC
• Is it a Mac or Windows laptop?
• Dot version of Acrobat or Reader installed, to identify please refer to Identify the product and its version for Acrobat and Reader DC
• Is it happening with all the PDF files and its  comments or with one specific PDF file?

Hope this helps and let us know how it goes.

Regards,

Anand Sri.