Adobe XD Intallation Problem after Windows 10 Update

[ravinderk21131251]

Hi,

I'm not able to install Adobe XD CC even after updating Windows 10 to Anniversary Update. Still Creative Cloud app displays that XD is not compatible with windows.

You can see that my windows version is updated as per the XD's requirements, but still not able to install the product.

Please help!

[Bani Verma]

Moving to Adobe XD CC​

[Preran]

Try using the creative cloud cleaner to uninstall a previous version on your computer, and try reinstalling.

Use the Creative Cloud Cleaner Tool to solve installation problems

Also, can you try installing the latest version and let us know if you are facing any issues?

Thanks,

Preran

[aquades]

Your advice did not help

Windows 10 (64-bit) Home RUS

Version 1703

[Preran]

Sorry to hear that. Can you please contact Customer Care Contact Customer Care for further investigation?

Let us know if you need further assistance.

[aquades]

Did you manage to solve the problem? I still can not install XD, despite all the latest updates for Windows.

P.S.

Unfortunately, the quality of Adobe products has decreased significantly, there are many errors and misunderstandings. Photoshop, Illustrator break with each new update, XD - no comments at all. What do Adobe developers do at all? Mistakes give birth?

[Preran]

I apologize for your experience, we will do our best to help? Did you use the link above to get in touch with us? Are you facing any issues with contacting us through the link? Let us know.

Thanks,

Preran