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Kindle makes frame aroung page

Explorer ,
Oct 23, 2017 Oct 23, 2017

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Dear professionals,

help please to solve the problem.

I've made FXL mobi file and it is displayed perfectly in Kindle Previewer 3 on my computer. But when checking it in KDP Online Previewer, SOME pages have a thin border over margins. All images have the same border too.

Screenshot 2017-10-23 16.37.12.png

Screenshot 2017-10-23 16.41.22.png

When launching preview I got an alert:

This book contains interactive features that cannot be previewed with KDP Online Previewer. You can use Kindle Previewer 3 to preview this book with its interactive features, or continue previewing without interactive features.

But I don't have any interactive elements in Indesign document.

What should I do to remove the borders?

Thanks a lot.

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Community Expert ,
Oct 25, 2017 Oct 25, 2017

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Did you create this from an ePub, if so how does it look as an ePub?

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Explorer ,
Oct 25, 2017 Oct 25, 2017

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Yes, it was created form Epub. But Epub looks great in different readers.

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Community Expert ,
Oct 25, 2017 Oct 25, 2017

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So you successfully created the FXL ePub with InDesign and it validates?

You then used the Kindle Previewer to convert it to mobi?

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Explorer ,
Oct 25, 2017 Oct 25, 2017

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"Yes" to both questions)

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Community Expert ,
Oct 25, 2017 Oct 25, 2017

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It might be worth considering buying a months worth ($15) of FlightDeck  to see which problems are indicated.

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