Copy link to clipboard
Copied
Hi,
I am using the latest AE 2018. Initially, when I launch a project file and run a preview on a comp using 0 or spacebar it will start and stop the first time. After that, I can no longer start and stop the preview using the space bar or 0. I am running a brand new Dell XPS 15 with windows 10 pro. It is a simple AE project so the ran usage is minimal. Has anyone else seen this problem or am I doing something wrong. I am fairly new to AE as well. But on my MacBook Pro, this does not seem to be an issue. In the preview panel, I can see the play button toggle. Anyone have any ideas?
It's possible you've got some system setting that's making things wonky, then. One of the first things I check if things like this are acting up is confirming if your video card drivers are up to date.
Copy link to clipboard
Copied
Had you been using AE successfully before this project?
Copy link to clipboard
Copied
This is the first time I've used it on this computer.
Copy link to clipboard
Copied
It's possible you've got some system setting that's making things wonky, then. One of the first things I check if things like this are acting up is confirming if your video card drivers are up to date.
Copy link to clipboard
Copied
Yeah it looks like in the midst of doing a fresh windows install like I do when I get a new PC I neglected to double check the video drivers. Thanks for pointing me in the right direction!