Can not record the animations of my software

[mskeels]

I have just started using the software. I was very excited how easy it was to use and record a demonstration of our new imaging software. But when I played it back in Preview it did not record or show the animations that are in our software between screen clicks.

How do I get it to do that.

[CatBandit]

Captivate cannot automatically recognize "dynamic" actions on the screen such as constantly changing graphs. You can force it into full-motion=recording (FMR) mode by pressing the function key F9 while recording. Stop FMR by pressing F10. Good luck and welcome to the posting community for Captivate users.

[mskeels]

Thanks so much for your imput. I really need this work to be done today so I appreciate your quick response. Hitting F9 did not help. It still missed all the animations and flash screen.

ANy other ideas

[CatBandit]

Okay, is it possible to create a movie in the "normal" way, using regular recording (demo / assessment / etc.) and then go back and get the "action" using a new movie using FMR mode. Then you could import or copy/paste the full-motion into the original movie. Does that make sense to you? I'm a little handicapped not knowing what you are recording, or wanting to, exactly. HTH!