Problem processing Raw files with Adobe Photoshop CC 2018

[Sharpsmith]

I installed the new Adobe Photoshop CC 2018, and now when I try to process a Raw file, Photoshop opens the file, then immediately locks up my computer. I have to reboot to clear the file. Anyone else have a similar problem? Adobe hasn't been any help so far.

[Moved from the non-technical Lounge Forum to the Program forum... Mod]

[Here is the list of all Adobe forums... https://forums.adobe.com/welcome]

[JJMack]

Is your Display adapter device driver up to date? Post your CC 2018 menu Help>System Info.....

[Sharpsmith]

Adobe Photoshop Version: 19.0 20170929.r.165 2017/09/29: 1138933  x64

Number of Launches: 13

Operating System: Mac OS 10.11.6

System architecture: Intel CPU Family:6, Model:23, Stepping:6 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1

Physical processor count: 2

Processor speed: 2800 MHz

Built-in memory: 4096 MB

Free memory: 2316 MB

Memory available to Photoshop: 3580 MB

Memory used by Photoshop: 72 %

Alias Layers: Disabled.

Modifier Palette: Disabled.

Highbeam: Enabled.

Touch Bar Property Feedback: Enabled.

Image tile size: 1024K

Image cache levels: 4

Font Preview: Medium

TextComposer: Latin

The GPU Sniffer crashed on 2/12/16 at 6:13:51 PM

Display: 1

Main Display

Display Bounds: top=0, left=0, bottom=1200, right=1920

OpenGL Drawing: Disabled.

OpenGL Allow Old GPUs: Not Detected.

AIFCoreInitialized=1

AIFOGLInitialized=1

OGLContextCreated=1

NumGLGPUs=1

NumCLGPUs=0

NumNativeGPUs=0

glgpu[0].GLVersion="2.1"

glgpu[0].IsIntegratedGLGPU=0

glgpu[0].GLMemoryMB=256

glgpu[0].GLName="ATI Radeon HD 2600 PRO OpenGL Engine"

glgpu[0].GLVendor="ATI Technologies Inc."

glgpu[0].GLVendorID=4098

glgpu[0].GLRectTextureSize=8192

glgpu[0].GLRenderer="ATI Radeon HD 2600 PRO OpenGL Engine"

glgpu[0].GLRendererID=16914946

glgpu[0].HasGLNPOTSupport=1

glgpu[0].CanCompileProgramGLSL=1

glgpu[0].GLFrameBufferOK=1

glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"

glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[3072]

glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[3072]

glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

License Type: Subscription

Serial number: 96040952573117854578

GUIDBucket:

Application folder: /Applications/Adobe Photoshop CC 2018/

Photoshop scratch has async I/O enabled

Scratch volume(s):

  Startup, 297.3G, 160.9G free

Required Plug-ins folder: /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/Plug-ins/

Primary Plug-ins folder: /Applications/Adobe Photoshop CC 2018/Plug-ins/

Installed components:

   AdbePM.framework   AdbePM   2.5.00.377243   1.578146

   adobe_caps.framework   adobe_caps   10.0.0.6   1.584361

   AdobeACE.framework   AdobeACE   2.20.02.39233   79.586793

   AdobeAGM.framework   AdobeAGM   4.30.87.39233   79.586793

   AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.8.0.34320   79.562390

   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.8.0.34320   79.562390

   AdobeBIB.framework   AdobeBIB   1.2.03.39233   79.586793

   AdobeBIBUtils.framework   AdobeBIBUtils   1.1.39233   79.586793

   AdobeCoolType.framework   AdobeCoolType   5.17.00.39233   79.586793

   AdobeCrashReporter.framework   AdobeCrashReporter   7.5.20170906  

   AdobeExtendScript.framework   AdobeExtendScript   4.5.7.1   81.1133690

   AdobeJP2K.framework   AdobeJP2K   1.2.2.38423   79.266298

   AdobeLinguistic.framework      22175  

   AdobeMPS.framework   AdobeMPS   5.8.1.38423   79.582572

   AdobeOwl.framework   AdobeOwl   5.2.11  

   AdobePDFL.framework   AdobePDFL   15.0.0.38423   79.226411

   AdobePDFSettings.framework   AdobePDFSettings   1.4  

   AdobePIP.framework   AdobePIP   7.4.1.60.45263  

   AdobeScCore.framework   AdobeScCore   4.5.7.1   81.1133690

   AdobeSVGAGM.framework   AdobeSVGAGM   1.0.0.38473   79.582907

   AdobeSVGRE.framework   AdobeSVGRE   6.0   79.586793

   AdobeUpdater.framework   AdobeUpdater   6.0.0.1452   "52.338651"

   AdobeXMP.framework   AdobeXMPCore   79.160451   79.160451

   AdobeXMPFiles.framework   AdobeXMPFiles   79.160451   79.160451

   AdobeXMPScript.framework   AdobeXMPScript   79.160451   79.160451

   ahclient.framework   ahclient   3.0.0.6  

   AIDE.framework   AIDE   1.5.0.36540   79.574279

   aif.framework   aif   6.0.00.1   1.

   amtlib.framework   amtlib   10.0.0.221  

   boost_date_time.framework   boost_date_time   11.1.0.0  

   boost_filesystem.framework   boost_filesystem   11.1.0.0  

   boost_signals.framework   boost_signals   11.1.0.0  

   boost_system.framework   boost_system   11.1.0.0  

   boost_threads.framework   boost_threads   11.1.0.0  

   Cg.framework   NVIDIA Cg     

   CITThreading.framework        

   dvaaudiodevice.framework   dvaaudiodevice   11.1.0.0  

   dvacore.framework   dvacore   11.1.0.0  

   dvamarshal.framework   dvamarshal   11.1.0.0  

   dvamediatypes.framework   dvamediatypes   11.1.0.0  

   dvametadata.framework   dvametadata   11.1.0.0  

   dvametadataapi.framework   dvametadataapi   11.1.0.0  

   dvametadataUI.framework   dvametadataUI   11.1.0.0  

   dvaplayer.framework   dvaplayer   11.1.0.0  

   dvatransport.framework   dvatransport   11.1.0.0  

   dvaui.framework   dvaui   11.1.0.0  

   dvaunittesting.framework   dvaunittesting   11.1.0.0  

   dynamiclink.framework   dynamiclink   11.1.0.0  

   ICUConverter.framework   ICUConverter   3.61   "gtlib_6.0" "." "21287"

   ICUData.framework   ICUData   3.61   "gtlib_6.0" "." "21287"

   ICUUnicode.framework   ICUUnicode   3.61   "gtlib_6.0" "." "21287"

   LogSession.framework   LogSession   7.4.1.60.45263  

   manta.framework   manta   2.0.00.1   1.

   mediacoreif.framework   mediacoreif   11.1.0.0  

   PlugPlugExternalObject.framework      8.0.0.55  

   PlugPlugOwl.framework   PlugPlugOwl   8.0.0.55  

   UpdaterNotifications.framework   UpdaterNotifications   10.0.0.1   "10.0.0.1"

   WRServices.framework        

Required plug-ins:

   3D Studio 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

   Accented Edges 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Adaptive Wide Angle 19.0.0, Copyright © 2014-2017 Adobe Systems Incorporated - from the file “Adaptive Wide Angle.plugin”

   Angled Strokes 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Average 19.0  ©1993-2017 Adobe Systems Incorporated - from the file “Average.plugin”

   Bas Relief 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   BMP 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Camera Raw 10.0 (827), Copyright © 2017 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

   Camera Raw Filter 10.0 (827), Copyright © 2017 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

   Chalk & Charcoal 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Charcoal 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Chrome 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Cineon 19.0  ©2002-2017 Adobe Systems Incorporated - from the file “Cineon.plugin”

   Clouds 19.0  ©1993-2017 Adobe Systems Incorporated - from the file “Clouds.plugin”

   Collada DAE 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

   Color Halftone 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Colored Pencil 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   CompuServe GIF 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Conté Crayon 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Craquelure 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Crop and Straighten Photos 19.0  Copyright © 2003-2017 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin”

   Crop and Straighten Photos Filter 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Crosshatch 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Crystallize 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Cutout 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Dark Strokes 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   De-Interlace 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Dicom 19.0.0, Copyright © 2003-2017 Adobe Systems Incorporated - from the file “dicom.plugin”

   Difference Clouds 19.0  ©1993-2017 Adobe Systems Incorporated - from the file “Clouds.plugin”

   Diffuse Glow 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Displace 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Dry Brush 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Eazel Acquire 19.0  Copyright © 2007-2017 Adobe Systems Incorporated - from the file “EazelAcquire.plugin”

   Entropy 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

   Export Color Lookup Tables 19.0  Copyright ©2012-2017 Adobe Systems Incorporated - from the file “Export3DLUT.plugin”

   Extrude 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   FastCore Routines 19.0  ©1990-2017 Adobe Systems Incorporated - from the file “FastCore.plugin”

   Fibers 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Film Grain 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Filter Gallery 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Flash 3D 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

   Fresco 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Glass 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Glowing Edges 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Google Earth 4 KMZ 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

   Grain 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Graphic Pen 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Halftone Pattern 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Halide Bottlenecks 19.0  Copyright © 2017 Adobe Systems Incorporated - from the file “HalideBottlenecks.plugin”

   HDRMergeUI 19.0.0, Copyright © 2003-2017 Adobe Systems Incorporated - from the file “HDRMergeUI.plugin”

   HSB/HSL 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   IFF Format 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   IGES 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

   Ink Outlines 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   JPEG 2000 19.0  Copyright © 2001-2017 Adobe Systems Incorporated - from the file “JPEG2000.plugin”

   Kurtosis 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

   Lens Blur 19.0.0, Copyright © 2002-2017 Adobe Systems Incorporated - from the file “Lens Blur.plugin”

   Lens Correction 19.0.0, Copyright © 2002-2017 Adobe Systems Incorporated - from the file “Lens Correct.plugin”

   Lens Flare 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Liquify 19.0.0, Copyright © 2001-2017 Adobe Systems Incorporated - from the file “Liquify.plugin”

   Matlab Operation 19.0  ©1993-2017 Adobe Systems Incorporated - from the file “ChannelPort.plugin”

   Maximum 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

   Mean 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

   Measurement Core 19.0  Copyright © 1993-2017 Adobe Systems Incorporated - from the file “MeasurementCore.plugin”

   Median 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

   Mezzotint 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Minimum 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

   MMXCore Routines 19.0  ©1990-2017 Adobe Systems Incorporated - from the file “MMXCore.plugin”

   Mosaic Tiles 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Multiprocessor Support 19.0  Copyright © 1990-2017 Adobe Systems Incorporated - from the file “MultiProcessor Support.plugin”

   Neon Glow 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Note Paper 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   NTSC Colors 19.0  ©1993-2017 Adobe Systems Incorporated - from the file “NTSC Colors.plugin”

   Ocean Ripple 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   OpenEXR 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Paint Daubs 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Palette Knife 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Patchwork 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Paths to Illustrator 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   PCX 19.0  ©1989-2017 Adobe Systems Incorporated - from the file “PCX.plugin”

   Photocopy 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Photoshop 3D Engine 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “Photoshop3DEngine.plugin”

   Photoshop Touch Copyright ©2013-2017 Adobe Systems Incorporated - from the file “PSDX.plugin”

   Picture Package Filter 19.0  ©1993-2017 Adobe Systems Incorporated - from the file “ChannelPort.plugin”

   Pinch 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Pixar 19.0  ©1989-2017 Adobe Systems Incorporated - from the file “Pixar.plugin”

   Plaster 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Plastic Wrap 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   PLY 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

   Pointillize 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Polar Coordinates 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Portable Bit Map 19.0  ©1989-2017 Adobe Systems Incorporated - from the file “PBM.plugin”

   Poster Edges 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   PRC 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

   Radial Blur 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Radiance 19.0  ©2003-2017 Adobe Systems Incorporated - from the file “Radiance.plugin”

   Range 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

   Render Color Lookup Grid 19.0  Copyright ©2012-2017 Adobe Systems Incorporated - from the file “Export3DLUT.plugin”

   Reticulation 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Ripple 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Rough Pastels 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Save for Web 19.0.0, Copyright © 1999-2017 Adobe Systems Incorporated - from the file “Save for Web.plugin”

   ScriptingSupport 19.0, Copyright © 2017 Adobe Systems Incorporated - from the file “ScriptingSupport.plugin”

   Shake Reduction 19.0.0, Copyright © 2014-2017 Adobe Systems Incorporated - from the file “Shake Reduction.plugin”

   Shear 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Skewness 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

   Smart Blur 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Smudge Stick 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Solarize 19.0  Copyright © 1993-2017 Adobe Systems Incorporated - from the file “Solarize.plugin”

   Spaces 19.0, Copyright © 2017 Adobe Systems Incorporated - from the file “Spaces.plugin”

   Spatter 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Spherize 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Sponge 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Sprayed Strokes 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Stained Glass 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Stamp 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Standard Deviation 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

   STL 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

   Sumi-e 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Summation 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

   Targa 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Texturizer 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Tiles 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Torn Edges 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Twirl 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   U3D 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

   Underpainting 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Vanishing Point 19.0.0, Copyright © 2003-2017 Adobe Systems Incorporated - from the file “VanishingPoint.plugin”

   Variance 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

   Virtual Reality Modeling Language | VRML 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

   Water Paper 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Watercolor 19.0.0, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Wave 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Wavefront|OBJ 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

   Wind 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Wireless Bitmap 19.0  ©1989-2017 Adobe Systems Incorporated - from the file “WBMP.plugin”

   ZigZag 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

Optional and third party plug-ins: NONE

Duplicate and Disabled plug-ins: NONE

Plug-ins that failed to load: NONE

Extensions:

   com.adobe.inapp.purchase  2.11.27 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_2_11_27/purchase.html”

   com.adobe.Butler.backend  2.0.0 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.Butler.backend/index.html”

   New Document  2.1.0 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.ccx.fnft/fnft.html”

   Libraries  2.11.27 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_2_11_27/index.html”

   Start  2.1.0 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.ccx.start/index.html”

   Adobe Color Themes  6.1.0 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html”

   Export As  3.0.13 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”

   Export As  3.0.13 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”

Installed TWAIN devices: NONE

[Aashu_Bhargava]

Hi @Sharpsmith

Thanks for contacting us.

Could you please check & provide the details of computer so that we can look into the problem you are facing

System Type: Mac or Windows ?

OS version: ?

Display driver / Graphic Processor details: Make & Model, V RAM

Camera Details: Make & model.

[Sharpsmith]

Ok, I'm a novice at this, but this is what I've been able to figure out so far.

System - Mac

OS Version ElCapitan version 10.11.6

Graphics ATi Radeon HD 2600 Pro 256MB

Processor 2.8 G2 Intel Core 2 DBO

I haven't figured out how to find my camera make and model

[D Fosse]

Go into Camera Raw Preferences (accessible from Bridge or Photoshop), and uncheck "use graphics processor".

[Sharpsmith]

I disabled the graphic processor in Photoshop CC, restarted Photoshop CC, but the computer continues to freeze up as soon as I open a Raw file. My camera is a Canon 6D which supports Camera Raw.

[Sharpsmith]

I finally found my way to the correct option. Thank you for your help.

[Aashu_Bhargava · Accepted solution]

Hi

As suggested by D Fosse, you can disable the Graphic processor in Camera Raw Preferences. The path to do that is

Open Photoshop>Click on Photoshop CC (at top left corner)>Preferences>Camera raw> uncheck use graphics processor.

Restart the photoshop & check.

Although your graphic processor is not supported as it has only 256 MB of V RAM, it might be disabled by default.

Please check the camera make & model if it is supported by camera raw or not in this below link

Cameras supported by Camera Raw