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Lightroom CC Mobile - Trial Mode

New Here ,
Oct 29, 2017 Oct 29, 2017

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I have a subscription to the whole Creative Suite
Lightroom for Mobile after I sign in says that is a trial, see image below
I am logged in to my Creative Cloud App on my computer and the mobile app on my phone
Can yoiu please tell me how to fix this

Screenshot_20171029-234235.jpg

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Community Expert ,
Oct 29, 2017 Oct 29, 2017

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Community Expert ,
Oct 29, 2017 Oct 29, 2017

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Are you signed in to Lightroom CC on the phone using the same Adobe ID as your subscription? This is a common cause for not seeing the subscription status on your phone.

If so, try signing out and back in.

Mike

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New Here ,
Oct 29, 2017 Oct 29, 2017

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As above, yes, logged in to the phone app with the same ID.

I have logged out and logged back in on both the phone app and Creative Cloud on my computer.

Same result

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New Here ,
Dec 06, 2017 Dec 06, 2017

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I'm having the same issue but I do not have the same email ID for Apple and for Adobe, how can I do this?

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