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Alt-Backspace taking two hits to work? CC 2018

Explorer ,
Oct 18, 2017 Oct 18, 2017

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I need to press Alt-Backspace two times in a row to get it to fill foreground color after updating to CC 2018 this morning. Is there a setting change I need to make or is this a bug? Thanks for a quick reply. This is a big part of my job as a comic book colorist and driving me nuts today.

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correct answers 1 Correct answer

Adobe Employee , Nov 13, 2017 Nov 13, 2017

This is resolved in Photoshop 19.0.1 which was just released.

If you don't see the Photoshop update in your Creative Cloud application, then click in flyout in upper right corner and choose "Check for App Updates".

Jesper

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Community Expert ,
Oct 18, 2017 Oct 18, 2017

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Looks like a bug - I can reproduce it here also

You can raise a bug report using the link below, where it will be seen by Adobe staff:

https://feedback.photoshop.com/photoshop_family

Dave

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Explorer ,
Oct 18, 2017 Oct 18, 2017

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Thanks! I just posted it there.

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Community Expert ,
Oct 18, 2017 Oct 18, 2017

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Thanks - I just "me too'd" it

Dave

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Community Expert ,
Oct 19, 2017 Oct 19, 2017

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A big fat AOL 'Me too' here as well.   Probably the most annoying bug in a long time.  It completely messes up your workflow!

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Explorer ,
Oct 19, 2017 Oct 19, 2017

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same problem. all short cut who used ALT need to press two times to work

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New Here ,
Oct 19, 2017 Oct 19, 2017

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Add another annoyed user here... Same problem.

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Community Beginner ,
Oct 19, 2017 Oct 19, 2017

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I am having this problem and am super, super irritated about this. On top of CC 2018 being considerably more of a resource hog, now there is this issue.  I have been messaging with a designer friend at another company today and we are both flabbergasted about how this could ever be allowed to happen.  We are both considering rolling back to 2017 until this is fixed, since we have no other viable alternative to Photoshop.

To avoid redundant posts, I also already posted more about it in another thread about this problem.

Fill with foreground color doesen´t work (ALT+Backspace)

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Participant ,
Oct 19, 2017 Oct 19, 2017

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See this response from an Adobe employee in another thread. Here's hoping it gets fixed soon as I rely heavily on keyboard shortcuts.

"There is an issue with the Alt+ modifier key on Windows we are investigating. This is not an intentional change."

Re: Step Backwards and other keyboard shortcuts broken CC 2018

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New Here ,
Oct 19, 2017 Oct 19, 2017

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Same Issue here.

I may expect a few bugs in a new feature on release day - but not on such an old and frequently used shortcut

I'm surer a fix won't be long in coming.

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Community Beginner ,
Oct 22, 2017 Oct 22, 2017

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Issue happens for me with other things: CTRL + ALT + I
If I don't press CTRL first it messes up and bings at me

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New Here ,
Oct 23, 2017 Oct 23, 2017

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I tried Ctl+Alt (2 key hits)+Shift +Backspace "to execute a fill". Worked no matter which sequence I used as long as Alt key was entered with two hits.  I also use Ctl+Shft+Alt+N+E to create a Merge-Up copy of the image with three adjustment layers. It worked as long as "Alt" receives two hits (Enters).

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New Here ,
Oct 22, 2017 Oct 22, 2017

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Same here 😕

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Community Beginner ,
Oct 23, 2017 Oct 23, 2017

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Same problem here.

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Explorer ,
Oct 23, 2017 Oct 23, 2017

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I have the same issue. At least I know it's not something I did on my side...

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New Here ,
Oct 27, 2017 Oct 27, 2017

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Same problem here, it's been driving me crazy. A bunch of shortcuts woun't work with Alt or Ctrl in combination

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Community Expert ,
Oct 27, 2017 Oct 27, 2017

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I actually had to use three or four hits to make it work today, but I can't remember the circumstances.

So Ctrl Alt backspace fills with white, regardless of what your foreground and background colours are. Alt backspace then works to fill with the foreground colour, but only once.

What I can't remember is if Ctrl Alt Backspace always used to fill with white, and why it should do so.  I only have CC 2018 install now so can't test.

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Explorer ,
Oct 27, 2017 Oct 27, 2017

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Same here. I've got it down to 2 hits, but a few times today it's taken 3-4.

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Explorer ,
Oct 27, 2017 Oct 27, 2017

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Control Backspace is also doing the same.

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LEGEND ,
Oct 27, 2017 Oct 27, 2017

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it's more inconvenient than annoying. Personally I just press 'x' first which reverses the foreground and background colour, followed by ctrl-backspace, which then will do the same thing as pasting the foreground color. My tablet is not setup to use alt-backspace or ctrl-backspace but I suspect 'x' from the keyboard followed by a press on the ctrl-backspace button will get round broken shortcuts on tablets. Also if you use the modifier panel alt-backspace works properly with that even though the modifier key is broken on the keyboard.

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New Here ,
Oct 27, 2017 Oct 27, 2017

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also have the same issue; very annoying.

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New Here ,
Oct 29, 2017 Oct 29, 2017

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Same problem here.

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Explorer ,
Oct 30, 2017 Oct 30, 2017

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Same Here ! This is a really annoying problem !
I am on Windows 8.1 with CC 2018
Please Fix this !!!

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Community Beginner ,
Nov 13, 2017 Nov 13, 2017

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One more...this has to be fixed! Running CC 2018 on Windows 10.

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Community Beginner ,
Nov 13, 2017 Nov 13, 2017

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Almost one month since this big problem has been reported by numerous users and Adobe has not be able to fix it ! Its a shame. Did all the  Abobe engineers go on vacation at the same time?

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