Copy link to clipboard
Copied
Using macOS 10.12.6
That's the only app I got that, any ideas?
Hi DreamingFilms,
As your Photoshop is not launching, have you tried reinstalling Photoshop?
Could you please share a screenshot of the issue with us?
Regards,
Sahil
Copy link to clipboard
Copied
Hi DreamingFilms,
As your Photoshop is not launching, have you tried reinstalling Photoshop?
Could you please share a screenshot of the issue with us?
Regards,
Sahil
Copy link to clipboard
Copied
Yes reinstalling did it for me, thanks Sahil!
Copy link to clipboard
Copied
I've been receiving the same error for Photoshop, Illustrator and InDesign CC 2018. Uninstalling, reinstalling and restarting my computer multiple times have not resolved the issue.
Copy link to clipboard
Copied
I'm having the same exact problem. Uninstalling/reinstalling did not help. It's just photoshop, the other apps work fine.
Process: Adobe Photoshop CC 2018 [15210]
Path: /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/MacOS/Adobe Photoshop CC 2018
Identifier: com.adobe.Photoshop
Version: 19.0.1 (19.0.1.334)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe Photoshop CC 2018 [15210]
User ID: 1591189349
Date/Time: 2017-11-15 10:58:37.487 -0800
OS Version: Mac OS X 10.13.1 (17B48)
Report Version: 12
Bridge OS Version: 3.0 (14Y661)
Anonymous UUID: 44F3B0EF-0E41-9E51-FC16-81ACA9ED5A0A
Sleep/Wake UUID: 903D79CD-76C5-4FC8-82DF-4C4FD848147B
Time Awake Since Boot: 8300 seconds
Time Since Wake: 790 seconds
System Integrity Protection: enabled
Crashed Thread: 0
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: DYLD, [0x1] Library missing
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
Referenced from: /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/MacOS/Adobe Photoshop CC 2018
Reason: no suitable image found. Did find:
/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/MacOS/../Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter: open() failed with errno=13
/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/MacOS/../Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter: stat() failed with errno=1
/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/MacOS/../Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter: open() failed with errno=13
/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/MacOS/../Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter: stat() failed with errno=13
Binary Images:
0x10c7f9000 - 0x1132e3f37 +com.adobe.Photoshop (19.0.1 - 19.0.1.334) <121F32F6-AC5E-3943-80D3-FC9D60FCC1FB> /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/MacOS/Adobe Photoshop CC 2018
0x1141e5000 - 0x11421ffef +libtbb.dylib (0) <10144FAB-48B9-34ED-833B-A3F7E65BC4ED> /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Frameworks/libtbb.dylib
0x114262000 - 0x11430bfff +com.adobe.AdobeExtendScript (ExtendScript 4.5.7 - 4.5.7.1) <82B65CE1-CF24-37A2-9D2D-EEA6AF1158B7> /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScript
0x11436d000 - 0x114408fff +com.adobe.AdobeScCore (ScCore 4.5.7 - 4.5.7.1) <06E4B531-583D-37DA-A64E-D7C2E72C017B> /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x11445a000 - 0x11460aff7 +com.adobe.aif (Adobe Image Foundation Library 6.0.00.1 - 6.0.00.1) <41E935C7-96D1-3060-AB6D-D545921BE10F> /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Frameworks/aif.framework/Versions/A/aif
0x114760000 - 0x1147cdff7 +com.adobe.manta (Adobe Manta Library 2.0.00.1 - 2.0.00.1) <D8CBEC7C-A1D1-3469-BF40-096FDA9F0BCE> /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Frameworks/manta.framework/Versions/A/manta
0x11485b000 - 0x114873ff7 +CITThreading (???) <13AE79F2-B3B5-3B8C-9054-9D2B73401C88> /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Frameworks/CITThreading.framework/Versions/A/CITThreading
0x1148b6000 - 0x1149b4ff3 +ZXPSignLib-minimal-dylib.dylib (0) <B50C7884-6179-3925-AF15-0013257D0F6B> /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Frameworks/ZXPSignLib-minimal-dylib.dylib
0x1149e2000 - 0x114b47ff7 +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.7 -f 26 - 79.160451) <D9D1C497-7EFF-3AF2-A42D-E51721FE1483> /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x114c75000 - 0x114d82fff +com.adobe.amtlib (10.0.0.221 - 10.0.0.221) <2DB81FF7-87C4-3307-A45E-96FCF6FD8AB1> /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x114d98000 - 0x115073fef +com.adobe.PlugPlugOwl (8.0.0.55 - 8.0.0.55) <B858CAC6-FC69-36E2-BEFB-18AE865CD8BA> /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Frameworks/PlugPlugOwl.framework/Versions/A/PlugPlugOwl
0x1152bd000 - 0x115333fff +com.adobe.AdobeSVGAGM (1.0.0 - 1.0.0.38473) <D40C91AF-CDB4-3081-A073-05422FD02074> /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Frameworks/AdobeSVGAGM.framework/Versions/A/AdobeSVGAGM
0x11541c000 - 0x1154c5ff7 +com.adobe.ICUConverter (4.0 - 3.61) <E20E390A-9BAF-3454-BA16-7B9CCD4CA8F0> /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Frameworks/ICUConverter.framework/Versions/4.0/ICUConverter
0x1154f5000 - 0x11553dff7 +com.adobe.ahclientframework (3.0.0.6 - 3.0.0.6) <088B16D4-24A8-3F73-89D8-45CFA76C5D8D> /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x11557b000 - 0x1156f5ff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.6 -c 140 - 79.160451) <BA9FA2D4-A630-31C2-991E-463A1637F95A> /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x11584b000 - 0x1159ecfff +com.adobe.owl (AdobeOwl version 5.2.11 - 5.2.11) <75F67E64-09C9-3AA2-AC98-8B1C341615DD> /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x115a3b000 - 0x115da2ffb +com.adobe.MPS (AdobeMPS 5.8.1.38423 - 5.8.1.38423) <E3C57181-5402-3F70-95D3-849252D8CC45> /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x115e16000 - 0x115e3afff +VulcanControl.dylib (5.3.0.16 - 5.3.0.16 Copyright 2016, Adobe Systems Incorporated. All rights reserved.) <32AA6861-E0A7-37F8-8CE9-FCE97E3BFD07> /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Frameworks/VulcanControl.dylib
0x115e68000 - 0x116138fff +com.adobe.AGM (AdobeAGM 4.30.87.39233 - 4.30.87.39233) <5C37D655-2717-3391-9067-BC869E081583> /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x1161a6000 - 0x11649bfff +com.adobe.CoolType (AdobeCoolType 5.17.00.39233 - 5.17.00.39233) <77E067B6-43F5-3504-BD43-E97B6DBB92B6> /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x1164e8000 - 0x116508ff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.39233 - 1.1.39233) <EBB9A3A4-61EA-359B-9AE6-9A53B212ED9D> /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x116511000 - 0x116535ff7 +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.8.0.34320 - 3.8.0.34320) <674F1792-D790-3E12-8C0F-85CAF9D848B1> /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpat
0x116559000 - 0x116683ff7 +com.winsoft.wrservices (WRServices 12.1.0 - 12.1.0) <75B95734-75E4-3E7E-B8E3-DB51C053E4DC> /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x1166db000 - 0x1167dbfff +com.adobe.ACE (AdobeACE 2.20.02.39233 - 2.20.02.39233) <CBA6EA4D-D7C8-3334-9B26-01D915AD4D5F> /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x1167f8000 - 0x116811ff7 +com.adobe.BIB (AdobeBIB 1.2.03.39233 - 1.2.03.39233) <B7C38DBC-0159-374B-8ADF-1936BA40AA63> /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x11681b000 - 0x1168dbff7 +com.adobe.JP2K (1.2.2 - 1.2.2.38423) <F1382526-0DDF-39D3-88BA-BDA205012453> /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x116925000 - 0x116e7dfef +com.nvidia.cg (2.2.0006 - 0) /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Frameworks/Cg.framework/Cg
0x1174eb000 - 0x117685fff +com.adobe.headlights.LogSessionFramework (7.4.1.60.45263) <2116CCCF-BA38-366C-8BCE-91827BA52E6D> /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x11775b000 - 0x1184a0fff +com.adobe.ICUData (4.0 - 3.61) <B9864D01-126E-3C56-B04C-993F9890F6AD> /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Frameworks/ICUData.framework/Versions/4.0/ICUData
0x1184ba000 - 0x1184e3ff7 +com.adobe.PDFSettings (AdobePDFSettings 1.04.0 - 1.4) <E07D101E-E47A-392A-8A44-005B49393DEC> /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSettings
0x11b24d000 - 0x11b29798f dyld (519.2.1) <CD85EFBA-B9D6-3FD5-B777-A23B2DDEF192> /usr/lib/dyld
0x7fff24097000 - 0x7fff2409bffb com.apple.agl (3.3.1 - AGL-3.3.1) <E5579A48-761F-3763-B924-2D1511935787> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x7fff25471000 - 0x7fff262ccff7 com.apple.AppKit (6.9 - 1561.10.101) <AC5C259A-615C-3929-8586-0BC920696AFA> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff27181000 - 0x7fff27181fff com.apple.Carbon (158 - 158) <C34E5FF0-4FDA-35F1-85C2-FDAC4EDE8331> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff27e11000 - 0x7fff282b0fef com.apple.CoreFoundation (6.9 - 1445.12) <C01736CF-D425-316C-A984-C8AF46EAD8CD> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff28f52000 - 0x7fff28f52fff com.apple.CoreServices (822.9 - 822.9) <F56B0D43-BD84-3214-AB01-346BD33C9583> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff29f25000 - 0x7fff2a2e8fff com.apple.Foundation (6.9 - 1443.14) <70D20A4F-74BC-34D6-8451-DF943C5AA42F> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff2a5fc000 - 0x7fff2a697fff com.apple.framework.IOKit (2.0.2 - 1445.20.1) <3316799C-14BC-366E-8A58-67485E5CD69E> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff30389000 - 0x7fff303d6ffb com.apple.opencl (2.8.11 - 2.8.11) <5C8205DF-43F1-3189-93DE-2E340C9A53B8> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff320fe000 - 0x7fff3210cffb com.apple.opengl (16.2.1 - 16.2.1) <66266ABC-2655-337C-AC64-955A16A8FCBB> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff32f60000 - 0x7fff331a3fff com.apple.QuartzCore (1.11 - 574.10.7) <556DE20F-0F03-31C9-B5EC-CDE82D8879BA> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff339d8000 - 0x7fff33cf3ff7 com.apple.security (7.0 - 58286.20.16) <ED7F62C8-4E61-34E0-9F1B-59DE4B8BD334> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff341c4000 - 0x7fff341c9fff org.twain.dsm (1.9.5 - 1.9.5) <C53A4DA0-7BD1-34DD-A2FA-BC0E38E536EB> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x7fff4dce4000 - 0x7fff4dd3aff3 libcups.2.dylib (462.1) <4F4F85FD-D907-3D51-A3F0-2A239E165A07> /usr/lib/libcups.2.dylib
0x7fff4ed9d000 - 0x7fff4ef32fef libsqlite3.dylib (274.1) <075468C1-75CE-318F-9E9B-F62B6A88E1B3> /usr/lib/libsqlite3.dylib
Copy link to clipboard
Copied
NOT ANSWERED
I have the same issue. Photoshop is the only app not opening. Illustrator, indesign open just fine. I also get a problem report dump as --pk- posted. I have fully uninstalled, rebooted, cleared things, reinstalled, same issue. I have tried many combinations of uninstall and reinstalling to try and figure this out. Nothing has worked yet. DOA
Copy link to clipboard
Copied
I had this issue, and I found a fix:
Configuration error in Adobe Creative Cloud
Even though I was getting the "Adobe Photoshop CC 2018 cannot be opened because of a problem" error, and not an "Error: 16" message, changing the permissions on the SLStore and Adobe PCD folders (as detailed in the link) fixed the problem!