Photoshop throws when using Quick Selection Tool in CC 2018 Ver. 19.0 (Win 10)

[Bruce AB]

When I create an adjustment layer and mask an area using the Quick Selection Tool, as soon as I click on "Select and Mask..." I get a Photoshop error that says "Could not apply the workspace because of a program error." To recover from this error, I create a new blank layer above the one I am working on, and when I create a mask for this new layer, I do not get an all-white mask as I should but instead the mask I created for the lower layer. I can then copy that mask down to the lower layer, delete the upper layer, and continue on. Of course, I am not able to go into the Select and Mask so I am not able to tweak what I selected with the tool in any way. Any idea what may be causing this?

[davescm · Accepted solution]

HI

Try the following in this order (if any work stop there):

1. Go to Preferences >Performance > Graphics Processor > Advanced and uncheck Open CL. Test on a newly opened document

2. Go to Preferences and uncheck use Graphics Processor - if this works recheck it then change the advanced settings first to Basic , then normal and then advanced - testing each time on a newly opened document

3. Go to Preferences >General - Reset Preferences on Quit then close and restart Photoshop

4. Uninstall and Re-install Photoshop

Dave

[Bruce AB]

1) The OpenCL was already unchecked in my preferences

2) Unchecking "Graphics Processor" did not fix the problem so I did not try the "basic/advanced" choices

3) Bingo! "Preferences > General > Reset Preferences on Quit" did it! I've tested only twice but both times it worked correctly and no error message!

Thank you very much, davescm!

[davescm]

You're welcome. Glad you have it sorted.

Dave

[Martin_Bns]

Hi, try to reset Photoshop preferences and let us know.
How to delete/reset Photoshop preferences

[Bruce AB]

Hi! I have already tried to reset the Photoshop preferences and it made no difference. I read somewhere in this forum that for others it has worked for one to three times, but for me it worked zero times. I am currently trying the suggestions of davescm and will let him know what happens.

[Bruce AB]

Martin_Bns, I must have misread your reply to me the first time because on re-read I think what you were suggesting is that I go to "Preferences > General > Reset Preferences on Quit" and that did it! I had tried restoring default workspaces prior to this and it did not work, and that is what I was thinking of when I wrote my first reply to you. It turns out you were on the right track so thanks so much!