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Hi! After installing the very latest version of Photoshop CC, the program crashes upon attempting to open any type of graphic file. A couple of fixes suggested for previous versions, including unticking "Use Graphics Processor" in Preferences and renaming the librarylookupfile, failed to correct the issue. I've uninstalled and reinstalled several times to no avail. All other Creative Suites apps work well. Any suggestions would be greatly appreciated!
Hi, Mohit, good news! I reinstalled the new version yet again in order to share the crash log and this time the files have opened without crashing. Thanks for following up!
Regards,
Mark
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Hi markm,
Please let us know which platform are you using(Win/Mac)? Also, if you can share the crash log file with us.
Regards,
Mohit
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Hi, Mohit, good news! I reinstalled the new version yet again in order to share the crash log and this time the files have opened without crashing. Thanks for following up!
Regards,
Mark
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Great, Thanks for the update.
Regards,
Mohit