• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

What type of the certificate is being accepted by Adobe Reader ?

New Here ,
Sep 19, 2017 Sep 19, 2017

Copy link to clipboard

Copied

Hi,

I bought the certificate an Enterprise ID. Signed for them the document isn't confirming the identity of the owner.

Reply from CA CERTUM:

As required by Adobe Systems Incorporated, electronic certificates whose private keys are not installed on external media (USB, SSCD, etc.) are no longer validated in Adobe® Acrobat® and Adobe® Reader.

Due to this change, our Certum ID certificates are no longer recognizable as trusted by the company's software.

At the moment, the only electronic certificate issued by CERTUM, which is considered to be trusted in Adobe software, is the qualified certificate.

In the future we plan to implement ID certificates that can be installed on a virtual card. Such certificates will be recognizable as trusted by Adobe.

I need a file .p12 with private key.

Where can I buy the right certificate?

TOPICS
Security digital signatures and esignatures

Views

406

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Nov 02, 2017 Nov 02, 2017

Hello Robertm,

Sorry for the delay in response to your query and apologize for the inconvenience caused. As per the description above, you want to purchase the .P12 certificate with a  private key, Is that correct?

Please refer to the following KB docs to get the Adobe Approved Trust list Adobe Approved Trust List Link: https://helpx.adobe.com/in/acrobat/kb/approved-trust-list2.html

You may also refer to Adobe Approved Trust List Members, Acrobat Link: https://helpx.adobe.com/in/acrobat/kb/approved-trust-list1.html

...

Votes

Translate

Translate
Adobe Employee ,
Nov 02, 2017 Nov 02, 2017

Copy link to clipboard

Copied

Hello Robertm,

Sorry for the delay in response to your query and apologize for the inconvenience caused. As per the description above, you want to purchase the .P12 certificate with a  private key, Is that correct?

Please refer to the following KB docs to get the Adobe Approved Trust list Adobe Approved Trust List Link: https://helpx.adobe.com/in/acrobat/kb/approved-trust-list2.html

You may also refer to Adobe Approved Trust List Members, Acrobat Link: https://helpx.adobe.com/in/acrobat/kb/approved-trust-list1.html

Hope this helps, and let us know how it goes.

Regards,

Anand Sri.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 17, 2024 Apr 17, 2024

Copy link to clipboard

Copied

LATEST

Hi please I need to installed my ca certificate

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines