1 Reply Latest reply on Nov 3, 2017 6:56 AM by mattrsullivan

    Can't save as pdf

    jims51379866 Level 1

      Using FrameMaker 11. Trying to save as pdf. Getting the following error message...

       

      "Framemaker: Unknown exception caught in EnumerateFontFamily routine. Please Restart your machine."

       

      I have restarted a couple of time. No change.

       

      Thanks,

      Jim Stevens

        • 1. Re: Can't save as pdf
          mattrsullivan Adobe Community Professional

          Interesting...I haven't heard of that error before.

           

          I successfully get PDF every time with the settings I've written up here:

          http://www.techcommtools.com/framemaker-pdf-tips-and-tricks/

           

          Let me know if your solution is something that's not covered in my post and I'll update it.

           

          It sounds like you need this portion of the post:

          PDF Printer Driver

          Make sure File > Print Setup is using the Adobe PDF printer driver. Other drivers, especially non-PostScript drivers will meet with mixed results. Select the Properties button to address font handling

          RECOMMENDATION: Use SetPrint at sundorn.com to set your print driver to Adobe PDF automatically. This plugin only affects FrameMaker, not your other Windows applications.

          These other settings are all within the PDF Setup dialog box. Get there from the File > Print Setup or the Format > Document >PDF Setup options

          Font handling

          Deselect the Rely on system fonts only; do not use document fonts option.

          Screenshot 2014-04-16 11.34.52