0 Replies Latest reply on Nov 3, 2017 7:08 AM by shoose

    FrameMaker console doesn't launch and consfile.txt is empty

    shoose Level 1

      Hi all,

       

      We're on FrameMaker 2015 on both Windows 7 and Windows 10, and use FrameScript to perform various tasks, among them writing to the console when something fails. This all has been working fine for two years. We use the structured interface.

       

      We have recently had to reinstall FrameMaker due to multiple crashing issues. With this new install, the FrameMaker console (a text file located at C:\Users\UserName\AppData\Roaming\Adobe\FrameMaker\13\consfile.txt) is always empty. It used to always populate on FrameMaker launch  with various messages, for example:

       

      Unable to find the structured application 'DITA_1.2_reference'. Please check the settings in ditafm.ini. Also, ensure that the correct structapp file is being used.

      Unable to find the structured application 'DITA_1.2_glossentry'. Please check the settings in ditafm.ini. Also, ensure that the correct structapp file is being used.

      Unable to find the structured application 'DITA_1.2_glossgroup'. Please check the settings in ditafm.ini. Also, ensure that the correct structapp file is being used.

      FrameScript--Version 6.0R1p70  ElmSoft

      ...

       

      Then in FrameScript, we could have a line such as "Write Console (There was an error...blah blah)" and that would appear in the console, i.e. in this consfile.txt file.

       

      After this latest reinstall, we didn't change any preferences or do anything different that I know of -- but the consfile.txt is always empty.  Frame doesn't populate it with launch messages, and FrameScript doesn't successfully write to it.

       

      Has anyone seen this?  We really need for FrameScript to be able to write to the FrameMaker console file.

       

      Thanks much

       

      Shelley Hoose

      Sr. Documentation Developer
      Rogue Wave Software