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Error 16 Photoshop CS6

New Here ,
Nov 03, 2017 Nov 03, 2017

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I was trying to export a sliced image using the "Save for Web" feature. This ran very slowly (I'm not sure if it even worked.) Later that day, upon starting Photoshop, I got an error message. I've spent so much time troubleshooting I can't remember exactly what it said, something about needing to update Photoshop and use Application Manager. I spent several hours trying to get Photoshop to work, unsuccessfully. I'm back at it again today, and now the only message I get when starting Photoshop is:

screenshot.jpeg

I could uninstall and reinstall, but the problem is that Photoshop came with my computer, and so I don't have a product registration code.

I have tried removing my Adobe Photoshop CS6 Prefs file.

MacBook Pro

MacOS Sierra

Photoshop CS6

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correct answers 1 Correct answer

Community Expert , Nov 03, 2017 Nov 03, 2017

Two ideas:

For Macs: Open Terminal and copy/paste this command:

sudo chmod -R 777 /Library/Application\ Support/Adobe

Mac: rename SLCache

https://forums.adobe.com/thread/2100852

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Adobe
Community Expert ,
Nov 03, 2017 Nov 03, 2017

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Two ideas:

For Macs: Open Terminal and copy/paste this command:

sudo chmod -R 777 /Library/Application\ Support/Adobe

Mac: rename SLCache

https://forums.adobe.com/thread/2100852

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New Here ,
Nov 03, 2017 Nov 03, 2017

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The first suggestion worked. Thanks so much!

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