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Problèmes motifs - Passage de CS6 à CC

Explorer ,
Nov 01, 2017 Nov 01, 2017

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Bonjour,

je suis récemment passée de Illustrator CS6 à CC

j'ai rencontré des problèmes de compatibilité entre les 2 versions lorsqu'un fichier créé sous CS6 est ouvert avec CC (modification des motifs créés sous CS6 lorsque le fichier est ouvert avec CC) (voir images ci-dessous)

Version originale (CS6) :

Images intégrées 1

Même fichier ouvert avec CC :

(Le motif utilisé est une répétition de points sans couleur de fond)

Quelqu'un a-t'il également rencontré ce problème ?

Comment puis-je le corriger ?

Par avance merci

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correct answers 1 Correct answer

Adobe Employee , Dec 11, 2017 Dec 11, 2017

Hi paulineh67,

I have checked the file you sent.It seems to be a display/view issue. Try disabling GPU performance in the preferences of Illustrator CC 2018 and then check the file. You can simply click on the rocket icon on the top panel as well. It worked at my end when I did that.

Do share your findings.

display issue.png

Regards,

Srishti

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Adobe Employee ,
Nov 03, 2017 Nov 03, 2017

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Hi paulineh67,

We are unable to open the file that you shared as "Images integrees1".

I would request you to share your file, I have both the versions installed on my system and I will try to check and resolve this for you.

Also, if possible please share a video as well to show the workflow.

Regards

Srishti

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Explorer ,
Nov 04, 2017 Nov 04, 2017

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Hello,

Here is the image of the original versions (CS6) :

unnamed.png

(Hope you can open it, if not let me know)

Do you need something else ?

What do you mean when you say "share a video to show the workflow" ?

Thanks for your help

Regards

paulineh67

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Adobe Employee ,
Nov 10, 2017 Nov 10, 2017

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Hi paulineh67,

I  have sent you a personal message please check.

Regards

Srishti

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Adobe Employee ,
Dec 11, 2017 Dec 11, 2017

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Hi paulineh67,

I have checked the file you sent.It seems to be a display/view issue. Try disabling GPU performance in the preferences of Illustrator CC 2018 and then check the file. You can simply click on the rocket icon on the top panel as well. It worked at my end when I did that.

Do share your findings.

display issue.png

Regards,

Srishti

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Explorer ,
Dec 11, 2017 Dec 11, 2017

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Hello Srishti,

This seemed to be the problem, my file works fine now when opened with Illustrator CC

Thanks a lot for solving my problem

Best regards

Pauline

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Adobe Employee ,
Dec 13, 2017 Dec 13, 2017

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Hi paulineh67,

Thanks for the confirmation.

Regards

Srishti

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