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Hi, I faced to the problem with keyboard shortcuts after a new update to 19.0 version. Sometimes shortcuts don't work at all. I noticed that it has to be "alt" in shortcut to cause this problem.
For example Ctrl+Shift+I works well, Ctrl+Alt+Shitf+N doesn't.
How can I solve this problem?
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Hi Andrews,
This has been identified as a bug and our team is working on a fix for the same. Apologies for the inconvenience.
In the meantime you can use the workaround in all the shortcuts which start with Ctrl+Alt such as Ctrl+Alt+Z press it as Alt+Ctrl+Z
In shortcuts such as Alt + Backspace you have to tap backspace twice to make it work.
Regards,
Sahil
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Also, you can refer the feedback link for the updates: Photoshop CC 2018: CTRL+ALT+Z not working properly | Photoshop Family Customer Community
Regards,
Mohit
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Some shortcuts doesn't working,
ex: foreground / background color + backspace, Ctrl+Alt+I, Ctrl+Alt+C, Ctrl+Alt+Shift+E...and so on.
I try many different methods, but it's still working.
What can I do?
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For meantime time, We would suggest you install the previous version of Photoshop CC 2017.
refer the screenshot to install the previous version via the Creative cloud: http://prntscr.com/h1axp3
Regards,
Mohit
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Hello Mohit,
Thank you for help, first of all, I remove the version of Photoshop 2018,
then install Photoshop 2017 again, finally, those shortcuts came back, it works now!
Naomi
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Great, thanks for the update.
Once we have a resolution/workaround available for this issue we will update you.
Regards,
Mohit
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I have the same problems wit my CS 5.5. All my shortcuts for Photoshop, Indesign and Illustration are changed since last week after an update. I can't´t work any more fluently.
So will it help when I reinstall the CS 5.5 Master Collection again? Or is there a file in which the shortcuts are stored, which I can get from my backup?