I cannot open photos in photoshop cs5..error message: could not initialize photoshop because and unexpected end of filewas encountered

[eureka4]

? could not initialize photoshop because an unexpected end of file was encountered

[JJMack]

The message sound more like Photoshop could not start.  Doe Photoshop open.  If Photoshop no longer starts try resetting you user id Photoshop preferences.

[eureka4]

When I try and open a photo in photoshop is when I get the error message....This program I pay monthly for.

Thank you,

Barbara

[eureka4]

No photoshop will not open...

[JJMack · Accepted solution]

Try resetting you preferences start Photoshop immediately if not sooner press and hold down Ctrl+Alt+Shift or CMD+Option+Shift.  If press quickly in time Photoshop will prompt do you want your preferences deleted. Reply yes.  Photoshop will generate a new set of preferences for you and hopefully open.

[eureka4]

Ok took me a few times....got a message scratch disks cleanup..clicked ok and now able to open and close appropriately.

[JJMack]

Good to hear...

[mariap8191954]

It has been usefull for me too. I have had the same problem and with your answer it seems I solved.