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Photoshop CC 2018: Crashes when pasting frames on timeline mode

New Here ,
Nov 02, 2017 Nov 02, 2017

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Hi,

I recently updated my photoshop CC to the 2018 update and now every time I try to copy frames from one document to another, the entire app crashes and everything is lost. Any idea what I can do to fix this?

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correct answers 1 Correct answer

Adobe Employee , Nov 02, 2017 Nov 02, 2017

Thank you for the feedback, we're working on an update to address this issue in the very near future.

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Community Expert ,
Nov 02, 2017 Nov 02, 2017

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Any idea if an error dialog pops up? If so, what does it say?

Can't seem to repro on a Windows 10 Creators x64 system. I can paste frames just fine on PS CC 2018.

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New Here ,
Nov 02, 2017 Nov 02, 2017

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No warning at all, it just crashes. I'm using a mac with the latest update. found other people having the issue but no solution yet

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Adobe Employee ,
Nov 02, 2017 Nov 02, 2017

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Thank you for the feedback, we're working on an update to address this issue in the very near future.

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Community Beginner ,
Nov 04, 2017 Nov 04, 2017

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Photoshop CC 2018 Crashes on Startup

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New Here ,
Nov 05, 2017 Nov 05, 2017

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I've uninstalled, used the cleaner tool, reinstalled several times - 3 days and photoshop 2018 just continues to either crash itself or crash my computer.  It doesn't allow me to send an error report.  It would not start up until I used the cleaner tool directions found on another thread.  It seemed to be fine but flickered a few times before finally freezing and crashing when I went to change the image size.  I uninstalled/cleaned/reinstalled again and this time it crashed when I tried to change to the paint bucket tool.  It's crashed when I try to save any file as well.  I give up for today, clearly can't get anything done.  InDesign was not working either, but I've not attempted to reinstall it yet.  I uninstalled everything, used the cleaner tool, and currently have only reinstalled photoshop and illustrator.  Illustrator seems to work fine, photoshop crashes when I try to do anything at this point.

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New Here ,
Nov 07, 2017 Nov 07, 2017

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Any luck since you posted this on Sunday?  I'm having same issues with Photoshop CC 2018 install.  It would maybe open a file yesterday, but would freeze up or just spin when trying to open a second image.  I've been restarting and trying different approaches today and it's only gotten worse!   Now it locks up on the start screen.  On Windows 10 Pro with latest installed.

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New Here ,
Sep 21, 2018 Sep 21, 2018

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I am having this issue too... photoshop crashes when I paste frames on timeline mode.  My photoshop and safari are updated and I am using a new MacBook Pro

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Community Beginner ,
Jan 15, 2020 Jan 15, 2020

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2020, this problem is still not fixed, my updated Photoshop still crashes as I paste frames in timeline. How to solve this?

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