Adobe Illustrator Help

[123cancelmyplan]

I need help cancelling my subscription to Adobe Illustrator. I've been trying all morning and have been strong-armed. These people refuse to let me cancel a MONTHLY subscription. I tried to chat and it told me to wait one minute(s) for about ten years and the manage account option sends you in this loop. I've read articles about these brutish tactics before and now I just want out.

[Srishti Bali]

moving to Adobe Creative Cloud​

[KanikaS · Accepted solution]

Hi,

Please contact the support through call/chat for the cancellation requests and the billing queries:

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

You may also refer to the help document below:

https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

Please go through the Adobe - Subscription Terms as well.

Hope this helps!

Regards

Kanika