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Adobe CC InDesign will not open

New Here ,
Sep 27, 2017 Sep 27, 2017

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I've cleared Cache, preferences and uninstalled and reinstalled it almost 20 times in 2 days. Refuses to open.

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Community Expert ,
Sep 27, 2017 Sep 27, 2017

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Mac or Windows, and exactly which version of your operating system?

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Adobe Employee ,
Sep 28, 2017 Sep 28, 2017

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Moving to InDesign​

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Community Expert ,
Sep 28, 2017 Sep 28, 2017

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Which version of InDesign and OS ?

Have you tried resetting your InDesign preferences ?

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Community Expert ,
Sep 28, 2017 Sep 28, 2017

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Did you run the Adobe CC Cleaner tool in between uninstalling and reinstalling? If not, that's next.

Use the Creative Cloud Cleaner Tool to solve installation problems

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Adobe Employee ,
Nov 10, 2017 Nov 10, 2017

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Hi tracydw70,

I would like to know if the steps suggested above worked for you, or the issue still persists.

Kindly update the discussion if you need further assistance with it.

Thanks,

Srishti

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