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Premiere Pro Crashes when attempting to enable second monitor

New Here ,
Nov 10, 2017 Nov 10, 2017

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Hi!

As the title suggests, Premiere crashes whenever I attempt to enable my second monitor. I have my ProView RX326 connected to my motherboard with an HDMI cable, and my main display connected to my GPU with a different HDMI cable, so maybe that's the problem? Anyways, any help is welcome!

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LEGEND ,
Nov 10, 2017 Nov 10, 2017

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Can you attach the second monitor to the GPU also?

If so, what happens?

Neil

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New Here ,
Nov 10, 2017 Nov 10, 2017

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The GPU doesn't have a second HDMI port, unfortunately.

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LEGEND ,
Nov 10, 2017 Nov 10, 2017

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Ahh ... that's a bummer.

What is the hardware there, in detail?

Neil

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New Here ,
Nov 10, 2017 Nov 10, 2017

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Well, the main monitor is connected to a Radeon (TM) RX 480 while the second monitor is connected to the Asus Z170 Pro Gaming Motherboard.

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LEGEND ,
Nov 10, 2017 Nov 10, 2017

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OS/CPU, version of PrPro?

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New Here ,
Nov 10, 2017 Nov 10, 2017

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PrPro

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LEGEND ,
Nov 10, 2017 Nov 10, 2017

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Operating system, CPU on the computer, and the number-dot-number version of Prpro ...

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New Here ,
Nov 10, 2017 Nov 10, 2017

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Windows 10, Intel Core i7-6700K, and Premiere Pro 2018 Version 12.0.0

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LEGEND ,
Nov 11, 2017 Nov 11, 2017

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PrPro can be finicky about monitor connections, I don't recall someone working with both a mobo and GPU monitor-outs.

Maybe SAFEHARBOR11​ or RoninEdits​ might have an idea. What GPU is that?

Neil

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