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Problems exporting with Premier

New Here ,
Nov 10, 2017 Nov 10, 2017

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I have been trying to export a video for the last few days now. I edited it from my external hard drive and was trying to save it to my desktop. I have moved it to multiple locations and saved the file to multiple locations and nothing seems to work. No matter what I do the export keeps freezing at 89% and then eventually saying error 99.

Does anyone have any suggestions on how to trouble shoot or have any ideas on how I can get this video exported?

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Community Expert ,
Nov 11, 2017 Nov 11, 2017

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Post a screenshot of the error.

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New Here ,
Nov 11, 2017 Nov 11, 2017

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IMG_9514.JPG

This is the error I am having, but I have removed the clip that it says (which is simple B-roll) and it will pop up with the same error only it will name a different clip

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Engaged ,
Nov 11, 2017 Nov 11, 2017

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So you think, your footage is okay? I would transcode all clips that pop up with that warning.

Next step: clear cache files.

Jo

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Community Expert ,
Nov 11, 2017 Nov 11, 2017

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You need to fix what ever is wrong at the given timecode in the error message.

Can be anything: clip, effect, transition, you name it.

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Engaged ,
Nov 11, 2017 Nov 11, 2017

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Look into your timeline, what´s your footage at 89% - probably some damaged file or unusual codec (-> transcode and replace), probably some stills (jpg, tiff...) with hughe size (-> replace with smaller image size)....

You can set in and out points around 89% before export to find out exactly what clip is corrupt.

best

Jo

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