Photoshop preference panel failed to open.

[hearstz2113667]

If i try to enter preference panel, by any way, then will give me a message box

"An integer between 96 and 8 is required. Closest value inserted."

And it will show me General panel instead, and if I try to enter performance panel, will get the same error.

I've got 16GB memory installed, and I got 8.7GB of free memory available. Only 2MB is IMPOSSIBLE.

So will adobe fix the logic of how to fetch available memory? I think problem will be fixed by that way.

I googled for the solution and someone told me this problem happens after updating to FCU, I don't know if it's right.

https://www.reddit.com/r/photoshop/comments/7a569y/photoshop_issue_invalid_numeric_entry_an_integer/

ANY SOLUTION IS WELCOMED! Thanks in advance.

Adobe Photoshop Version: 19.0 20170929.r.165 2017/09/29: 1138933  x64
Number of Launches: 8
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.16299.15
System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3592 MHz
Built-in memory: 16306 MB
Free memory: 2 MB
Memory available to Photoshop: 8 MB
Memory used by Photoshop: 100 %
Surface Dial: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Image tile size: 128K
Image cache levels: 4
Font Preview: Medium
TextComposer: East Asian
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Display: 2
Display Bounds: top=0, left=1920, bottom=1080, right=3840
Display: 3
Display Bounds: top=0, left=-1920, bottom=1200, right=0
Display: 4
Display Bounds: top=1088, left=0, bottom=2168, right=1920
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
..............

[hearstz2113667]

Any ideas?

[ler01]

I had the issue and fixed it by just reinstalling the windows keeping all settings and apps. Just downloaded media creation from ms site. Took less than an hour.

[hearstz2113667]

You know for a dev machine and a huge amount of environment applied and configured, this solution is kind of madness.

Could you provide a better solution?

[davescm]

Hi

If you can't get into preferences the normal way, then try resetting preferences by pressing and holding Alt+Control+Shift as you start Photoshop. You will  prompted to delete the current settings. The new preferences files will be created as you start Photoshop.

Dave

[hearstz2113667]

I tried, but useless...

[hearstz2113667]

This is useless, bro.

[davescm]

Hi

If a preference reset does not give you to access the Photoshop menu items, then I would

a. Uninstall and reinstall using the CC desktop app.

If that still does not give you access then I would :

b. Uninstall, run the Adobe CC cleaner, reinstall

Use the Creative Cloud Cleaner Tool to solve installation problems

Dave

[hearstz2113667]

Tried, no such luck.

[hearstz2113667 · Accepted solution]

Ok, I decided to reinstall my system and this problem was solved.

However, this should never be a solution because let user to reinstall their os is unacceptable.

[hearstz2113667]

Any ideas? Or does this problem solved?

[dkampz]

Photoshop - An integer between 96 and 8 is required. closest value inserted Solved - YouTube

[bobbib1106]

Problem solved - thank you!