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LR CC update today 11.14.2017

Contributor ,
Nov 14, 2017 Nov 14, 2017

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trying to update LR CC, Update failed, unable to move the file.rename and then try again

Exit Code: 146

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 0 error(s), 1 warnings(s)

FATAL: Error (Code = 146) executing in command 'MoveDirectoryCommand' for package: 'AdobeLightroomCC-mul', version:1.0.1.201711021240

FATAL: Error occurred in install of package (Name: AdobeLightroomCC-mul Version: 1.0.1.201711021240). Error code: '146'

WARN: Failed to move directory '/.adobeTemp/26CD5AA4-FB40-4A1B-9E77-527A881F7BCF/1/Adobe Lightroom CC/Adobe Lightroom CC.app' to '/System/Library/Components/PDFImporter.component/Adobe Lightroom CC/Adobe Lightroom CC.app'

-------------------------------------------------------------------------------------

any ideas?

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correct answers 1 Correct answer

LEGEND , Nov 14, 2017 Nov 14, 2017

I am not at all helpful on Mac issues. I would suggest entering Error 146 in the search feature at the top of this website and follow some of the links that may be provided to see if you can find a solution.

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LEGEND ,
Nov 14, 2017 Nov 14, 2017

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What is your OS? I'm running Windows 10 Home. Update went smoothly on my computer. No issues at all.

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Contributor ,
Nov 14, 2017 Nov 14, 2017

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mac os 10.13.1

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Community Beginner ,
Nov 14, 2017 Nov 14, 2017

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Same here - running Mac OS 10.13.1 and get the fatal error.

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Contributor ,
Nov 14, 2017 Nov 14, 2017

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just wondering if i should un- and re-install?

does anyone actually check these thing before they go out?

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LEGEND ,
Nov 14, 2017 Nov 14, 2017

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I am not at all helpful on Mac issues. I would suggest entering Error 146 in the search feature at the top of this website and follow some of the links that may be provided to see if you can find a solution.

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Community Beginner ,
Nov 14, 2017 Nov 14, 2017

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I would wait and see if Adobe addresses the Mac update issue. There is so much uncertainty on these that I would hate to mess up my catalog etc.

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Community Beginner ,
Nov 14, 2017 Nov 14, 2017

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Ok, so now my Lightroom will not work at all. Crap! Perhaps no harm at this point to uninstall and reinstall.

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Contributor ,
Nov 14, 2017 Nov 14, 2017

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well that's fun....

let us know how it works, i had to do the un- and re- install a couple of times during the getting ready and migration phase, wasn't an issue....

i will try later today, it really amazes me that thing like this happen....

just curious: i am on MBP and APFS.....and i have to say there have been issues with external drives (formatted as APFS) and not just the drives but seemingly everything.....goign back to HFS with the externals seems to have calmed things down a little.....wonder if this has something to do with that?

in general, as much as i like the idea of the cloud, its situations like this that make me wonder.....there is no indication that adobe at one point won't just go "OOPS!, sorry!, you should have kept some back ups!"

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Community Beginner ,
Nov 14, 2017 Nov 14, 2017

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I performed the uninstall and reinstall. It works now and is update to version 1.01. All files are present. Whew! I backed up the main library (83GB) and renamed it just in case. Crazy! Adobe is giving us heart attacks.

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Contributor ,
Nov 14, 2017 Nov 14, 2017

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how did you un install? i only have the retry button now....

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Community Beginner ,
Nov 14, 2017 Nov 14, 2017

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In Applications in the Finder window you will find the Uninstall script for the Lightroom application.

Also - it will ask you if you want to keep your Lightroom preferences. Check yes.

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Contributor ,
Nov 14, 2017 Nov 14, 2017

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thx!

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Community Beginner ,
Nov 14, 2017 Nov 14, 2017

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It seems to me that the app is running somewhat faster now.

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Contributor ,
Nov 14, 2017 Nov 14, 2017

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worked for me as well, not sure if i have noticed any changes

also haven't noticed any added features....

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Adobe Employee ,
Nov 14, 2017 Nov 14, 2017

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Community Beginner ,
Nov 14, 2017 Nov 14, 2017

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Thanks Rick!

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