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Unable to open video files in PS cc 2018 though works fine in 2015
Running on
2.7 GHz Intel Core i5
8 GB 1600 MHz DDR3
NVIDIA GeForce GT 640M 512 MB
Quick time Version 10.4 (928)
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Hi, I had the same problem, but found that if I reinstall ver 2015.5, the problem disappears. it seems to be a bug in the new 2018 CC version.
I know its a pain, but the difference on functionality is not that great, and you can have two versions installed on one machine, even my late 2011 Mac Air!
Hope this helps
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Hi All,
Could you please try updating to Photoshop CC 19.0.1 and let us know if it helps?
Please open the creative cloud app then click on the 3 dots on the top right corner & choose "Check for updates".
Regards,
Sahil
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No update available via the CC app. Here's the full rundown from photoshop...
Adobe Photoshop Version: 19.0 20171103.r.190 2017/11/03: 1143799 x64
Number of Launches: 7
Operating System: Mac OS 10.13.1
System architecture: Intel CPU Family:6, Model:58, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX
Physical processor count: 4
Processor speed: 2700 MHz
Built-in memory: 8192 MB
Free memory: 3985 MB
Memory available to Photoshop: 6410 MB
Memory used by Photoshop: 70 %
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Enabled.
Touch Bar Property Feedback: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Main Display
Display Bounds: top=0, left=0, bottom=1080, right=1920
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=1
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=512
glgpu[0].GLName="NVIDIA GeForce GT 640M OpenGL Engine"
glgpu[0].GLVendor="NVIDIA Corporation"
glgpu[0].GLVendorID=4318
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="NVIDIA GeForce GT 640M OpenGL Engine"
glgpu[0].GLRendererID=16918311
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2 (Sep 6 2017 16:05:06)"
clgpu[0].CLDeviceVersion="1.2 "
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=512
clgpu[0].CLName="GeForce GT 640M"
clgpu[0].CLVendor="NVIDIA"
clgpu[0].CLVendorID=16918272
clgpu[0].CLDriverVersion="10.26.6 355.11.10.10.15.102"
clgpu[0].CLBandwidth=1.14622e+10
clgpu[0].CLCompute=38.4625
nativegpu[0].NativeName="NVIDIA GeForce GT 640M"
License Type: Subscription
Serial number: 90970402012552579570
GUIDBucket:
Application folder: /Applications/Adobe Photoshop CC 2018/
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 1.01T, 559.8G free
Required Plug-ins folder: /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/Plug-ins/
Primary Plug-ins folder: /Applications/Adobe Photoshop CC 2018/Plug-ins/
Installed components:
AdbePM.framework AdbePM 2.5.00.377243 1.578146
adobe_caps.framework adobe_caps 10.0.0.6 1.584361
AdobeACE.framework AdobeACE 2.20.02.39233 79.586793
AdobeAGM.framework AdobeAGM 4.30.87.39233 79.586793
AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 3.8.0.34320 79.562390
AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.8.0.34320 79.562390
AdobeBIB.framework AdobeBIB 1.2.03.39233 79.586793
AdobeBIBUtils.framework AdobeBIBUtils 1.1.39233 79.586793
AdobeCoolType.framework AdobeCoolType 5.17.00.39233 79.586793
AdobeCrashReporter.framework AdobeCrashReporter 7.5.20170906
AdobeExtendScript.framework AdobeExtendScript 4.5.7.1 81.1133690
AdobeJP2K.framework AdobeJP2K 1.2.2.38423 79.266298
AdobeLinguistic.framework 22175
AdobeMPS.framework AdobeMPS 5.8.1.38423 79.582572
AdobeOwl.framework AdobeOwl 5.2.11
AdobePDFL.framework AdobePDFL 15.0.0.38423 79.226411
AdobePDFSettings.framework AdobePDFSettings 1.4
AdobePIP.framework AdobePIP 7.4.1.60.45263
AdobeScCore.framework AdobeScCore 4.5.7.1 81.1133690
AdobeSVGAGM.framework AdobeSVGAGM 1.0.0.38473 79.582907
AdobeSVGRE.framework AdobeSVGRE 6.0 79.586793
AdobeUpdater.framework AdobeUpdater 6.0.0.1452 "52.338651"
AdobeXMP.framework AdobeXMPCore 79.160451 79.160451
AdobeXMPFiles.framework AdobeXMPFiles 79.160451 79.160451
AdobeXMPScript.framework AdobeXMPScript 79.160451 79.160451
ahclient.framework ahclient 3.0.0.6
AIDE.framework AIDE 1.5.0.36540 79.574279
aif.framework aif 6.0.00.1 1.
amtlib.framework amtlib 10.0.0.221
boost_date_time.framework boost_date_time 11.1.0.0
boost_filesystem.framework boost_filesystem 11.1.0.0
boost_signals.framework boost_signals 11.1.0.0
boost_system.framework boost_system 11.1.0.0
boost_threads.framework boost_threads 11.1.0.0
Cg.framework NVIDIA Cg
CITThreading.framework
dvaaudiodevice.framework dvaaudiodevice 11.1.0.0
dvacore.framework dvacore 11.1.0.0
dvamarshal.framework dvamarshal 11.1.0.0
dvamediatypes.framework dvamediatypes 11.1.0.0
dvametadata.framework dvametadata 11.1.0.0
dvametadataapi.framework dvametadataapi 11.1.0.0
dvametadataUI.framework dvametadataUI 11.1.0.0
dvaplayer.framework dvaplayer 11.1.0.0
dvatransport.framework dvatransport 11.1.0.0
dvaui.framework dvaui 11.1.0.0
dvaunittesting.framework dvaunittesting 11.1.0.0
dynamiclink.framework dynamiclink 11.1.0.0
ICUConverter.framework ICUConverter 3.61 "gtlib_6.0" "." "21287"
ICUData.framework ICUData 3.61 "gtlib_6.0" "." "21287"
ICUUnicode.framework ICUUnicode 3.61 "gtlib_6.0" "." "21287"
LogSession.framework LogSession 7.4.1.60.45263
manta.framework manta 2.0.00.1 1.
mediacoreif.framework mediacoreif 11.1.0.0
PlugPlugExternalObject.framework 8.0.0.55
PlugPlugOwl.framework PlugPlugOwl 8.0.0.55
UpdaterNotifications.framework UpdaterNotifications 10.0.0.1 "10.0.0.1"
WRServices.framework
Required plug-ins:
3D Studio 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”
Accented Edges 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Adaptive Wide Angle 19.0.1, Copyright © 2014-2017 Adobe Systems Incorporated - from the file “Adaptive Wide Angle.plugin”
Angled Strokes 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Average 19.0 ©1993-2017 Adobe Systems Incorporated - from the file “Average.plugin”
Bas Relief 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
BMP 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Camera Raw 10.0 (827), Copyright © 2017 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
Camera Raw Filter 10.0 (827), Copyright © 2017 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
Chalk & Charcoal 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Charcoal 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Chrome 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Cineon 19.0 ©2002-2017 Adobe Systems Incorporated - from the file “Cineon.plugin”
Clouds 19.0 ©1993-2017 Adobe Systems Incorporated - from the file “Clouds.plugin”
Collada DAE 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”
Color Halftone 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Colored Pencil 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
CompuServe GIF 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Conté Crayon 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Craquelure 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Crop and Straighten Photos 19.0 Copyright © 2003-2017 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin”
Crop and Straighten Photos Filter 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Crosshatch 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Crystallize 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Cutout 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Dark Strokes 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
De-Interlace 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Dicom 19.0.1, Copyright © 2003-2017 Adobe Systems Incorporated - from the file “dicom.plugin”
Difference Clouds 19.0 ©1993-2017 Adobe Systems Incorporated - from the file “Clouds.plugin”
Diffuse Glow 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Displace 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Dry Brush 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Eazel Acquire 19.0 Copyright © 2007-2017 Adobe Systems Incorporated - from the file “EazelAcquire.plugin”
Entropy 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”
Export Color Lookup Tables 19.0 Copyright ©2012-2017 Adobe Systems Incorporated - from the file “Export3DLUT.plugin”
Extrude 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
FastCore Routines 19.0 ©1990-2017 Adobe Systems Incorporated - from the file “FastCore.plugin”
Fibers 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Film Grain 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Filter Gallery 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Flash 3D 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”
Fresco 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Glass 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Glowing Edges 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Google Earth 4 KMZ 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”
Grain 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Graphic Pen 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Halftone Pattern 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Halide Bottlenecks 19.0 Copyright © 2017 Adobe Systems Incorporated - from the file “HalideBottlenecks.plugin”
HDRMergeUI 19.0.1, Copyright © 2003-2017 Adobe Systems Incorporated - from the file “HDRMergeUI.plugin”
HSB/HSL 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
IFF Format 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
IGES 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”
Ink Outlines 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
JPEG 2000 19.0 Copyright © 2001-2017 Adobe Systems Incorporated - from the file “JPEG2000.plugin”
Kurtosis 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”
Lens Blur 19.0.1, Copyright © 2002-2017 Adobe Systems Incorporated - from the file “Lens Blur.plugin”
Lens Correction 19.0.1, Copyright © 2002-2017 Adobe Systems Incorporated - from the file “Lens Correct.plugin”
Lens Flare 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Liquify 19.0.1, Copyright © 2001-2017 Adobe Systems Incorporated - from the file “Liquify.plugin”
Matlab Operation 19.0 ©1993-2017 Adobe Systems Incorporated - from the file “ChannelPort.plugin”
Maximum 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”
Mean 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”
Measurement Core 19.0 Copyright © 1993-2017 Adobe Systems Incorporated - from the file “MeasurementCore.plugin”
Median 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”
Mezzotint 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Minimum 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”
MMXCore Routines 19.0 ©1990-2017 Adobe Systems Incorporated - from the file “MMXCore.plugin”
Mosaic Tiles 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Multiprocessor Support 19.0 Copyright © 1990-2017 Adobe Systems Incorporated - from the file “MultiProcessor Support.plugin”
Neon Glow 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Note Paper 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
NTSC Colors 19.0 ©1993-2017 Adobe Systems Incorporated - from the file “NTSC Colors.plugin”
Ocean Ripple 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
OpenEXR 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Paint Daubs 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Palette Knife 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Patchwork 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Paths to Illustrator 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
PCX 19.0 ©1989-2017 Adobe Systems Incorporated - from the file “PCX.plugin”
Photocopy 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Photoshop 3D Engine 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “Photoshop3DEngine.plugin”
Photoshop Touch Copyright ©2013-2017 Adobe Systems Incorporated - from the file “PSDX.plugin”
Picture Package Filter 19.0 ©1993-2017 Adobe Systems Incorporated - from the file “ChannelPort.plugin”
Pinch 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Pixar 19.0 ©1989-2017 Adobe Systems Incorporated - from the file “Pixar.plugin”
Plaster 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Plastic Wrap 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
PLY 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”
Pointillize 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Polar Coordinates 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Portable Bit Map 19.0 ©1989-2017 Adobe Systems Incorporated - from the file “PBM.plugin”
Poster Edges 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
PRC 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”
Radial Blur 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Radiance 19.0 ©2003-2017 Adobe Systems Incorporated - from the file “Radiance.plugin”
Range 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”
Render Color Lookup Grid 19.0 Copyright ©2012-2017 Adobe Systems Incorporated - from the file “Export3DLUT.plugin”
Reticulation 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Ripple 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Rough Pastels 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Save for Web 19.0.1, Copyright © 1999-2017 Adobe Systems Incorporated - from the file “Save for Web.plugin”
ScriptingSupport 19.0, Copyright © 2017 Adobe Systems Incorporated - from the file “ScriptingSupport.plugin”
Shake Reduction 19.0.1, Copyright © 2014-2017 Adobe Systems Incorporated - from the file “Shake Reduction.plugin”
Shear 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Skewness 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”
Smart Blur 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Smudge Stick 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Solarize 19.0 Copyright © 1993-2017 Adobe Systems Incorporated - from the file “Solarize.plugin”
Spaces 19.0, Copyright © 2017 Adobe Systems Incorporated - from the file “Spaces.plugin”
Spatter 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Spherize 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Sponge 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Sprayed Strokes 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Stained Glass 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Stamp 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Standard Deviation 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”
STL 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”
Sumi-e 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Summation 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”
Targa 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Texturizer 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Tiles 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Torn Edges 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Twirl 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
U3D 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”
Underpainting 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Vanishing Point 19.0.1, Copyright © 2003-2017 Adobe Systems Incorporated - from the file “VanishingPoint.plugin”
Variance 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”
Virtual Reality Modeling Language | VRML 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”
Water Paper 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Watercolor 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Wave 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Wavefront|OBJ 19.0 ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”
Wind 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Wireless Bitmap 19.0 ©1989-2017 Adobe Systems Incorporated - from the file “WBMP.plugin”
ZigZag 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Optional and third party plug-ins: NONE
Duplicate and Disabled plug-ins: NONE
Plug-ins that failed to load: NONE
Extensions:
com.adobe.Butler.backend 2.0.0 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.Butler.backend/index.html”
com.adobe.inapp.purchase 2.11.27 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.DesignLibraryPanel.html/purchase.html”
New Document 2.1.0 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.ccx.fnft/fnft.html”
Libraries 2.11.27 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.DesignLibraryPanel.html/index.html”
Start 2.1.0 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.ccx.start/index.html”
Adobe Color Themes 6.1.0 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html”
Export As 3.0.13 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”
Export As 3.0.13 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”
Installed TWAIN devices: NONE
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Thanks for sharing the system info, could you please let us know were you able to open video files in Photoshop before the update?
Also, what troubleshooting steps have you tried at your end?