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Re: photoshop won't open

Community Beginner ,
Nov 15, 2017 Nov 15, 2017

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Same problem here!

Since today PS CC 2018 won't open photo's and in the Creative Cloud Menu, Photoshop & Lightroom CC are blue with the text "install" but after pressing install it starts installing, but after the install it remains blue with the install text. I have de-installed both programs and re-installed them but with out any results.

When I open PS he starts with the message that he could not synchronize colour settings because file with colour settings could not be found.

Please help! Thanks!

Schermafbeelding 2017-11-15 om 09.19.41.png

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correct answers 1 Correct answer

Community Expert , Nov 15, 2017 Nov 15, 2017

Hi

Try running the Adobe CC cleaner tool between uninstalling and re-installing

Use the Creative Cloud Cleaner Tool to solve installation problems

Dave

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Community Expert ,
Nov 15, 2017 Nov 15, 2017

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Hi

Try running the Adobe CC cleaner tool between uninstalling and re-installing

Use the Creative Cloud Cleaner Tool to solve installation problems

Dave

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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