I updated to Photochop CC 2018 yesterday and "I got Adobe Photoshop CC 2018 cannot be opened because of a problem"

Report · Oct 19, 2017

Using macOS 10.12.6

That's the only app I got that, any ideas?

Report · Oct 24, 2017

Hi DreamingFilms,

As your Photoshop is not launching, have you tried reinstalling Photoshop?

Could you please share a screenshot of the issue with us?

Regards,

Sahil

Report · Oct 24, 2017

Yes reinstalling did it for me, thanks Sahil!

Report · Oct 30, 2017

I've been receiving the same error for Photoshop, Illustrator and InDesign CC 2018. Uninstalling, reinstalling and restarting my computer multiple times have not resolved the issue.

Report · Nov 15, 2017

I'm having the same exact problem. Uninstalling/reinstalling did not help. It's just photoshop, the other apps work fine.

Process: Adobe Photoshop CC 2018 [15210]

Path: /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/MacOS/Adobe Photoshop CC 2018

Identifier: com.adobe.Photoshop

Version: 19.0.1 (19.0.1.334)

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: Adobe Photoshop CC 2018 [15210]

User ID: 1591189349

Date/Time: 2017-11-15 10:58:37.487 -0800

OS Version: Mac OS X 10.13.1 (17B48)

Report Version: 12

Bridge OS Version: 3.0 (14Y661)

Anonymous UUID: 44F3B0EF-0E41-9E51-FC16-81ACA9ED5A0A

Sleep/Wake UUID: 903D79CD-76C5-4FC8-82DF-4C4FD848147B

Time Awake Since Boot: 8300 seconds

Time Since Wake: 790 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (SIGABRT)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: DYLD, [0x1] Library missing

Application Specific Information:

dyld: launch, loading dependent libraries

Dyld Error Message:

Library not loaded: @executable_path/../Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter

Referenced from: /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/MacOS/Adobe Photoshop CC 2018

Reason: no suitable image found. Did find:

/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/MacOS/../Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter: open() failed with errno=13

/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/MacOS/../Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter: stat() failed with errno=1

/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/MacOS/../Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter: open() failed with errno=13

/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/MacOS/../Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter: stat() failed with errno=13

Binary Images:

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Report · Nov 15, 2017

NOT ANSWERED

I have the same issue. Photoshop is the only app not opening. Illustrator, indesign open just fine. I also get a problem report dump as --pk- posted. I have fully uninstalled, rebooted, cleared things, reinstalled, same issue. I have tried many combinations of uninstall and reinstalling to try and figure this out. Nothing has worked yet. DOA

Report · Nov 15, 2017

I had this issue, and I found a fix:

Configuration error in Adobe Creative Cloud

Even though I was getting the "Adobe Photoshop CC 2018 cannot be opened because of a problem" error, and not an "Error: 16" message, changing the permissions on the SLStore and Adobe PCD folders (as detailed in the link) fixed the problem!

Adobe Community

I updated to Photochop CC 2018 yesterday and "I got Adobe Photoshop CC 2018 cannot be opened because of a problem"

1 Correct answer

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