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Export As. Basic Metadata Erased

Community Beginner ,
Nov 15, 2017 Nov 15, 2017

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This seems like a basic fix, but have not been able to find the solution. I use Photoshop CC on MacBook and suddenly "export as" has begun to erase file metadata. I see a place in the tutorials to choose which data to export, but that is missing on mine (and the "export options" link you see in the image takes me to a tutorial that says choose the nonexistent meta options). Does anyone have an idea for a solution? Thank you!

export-as.jpg

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correct answers 1 Correct answer

Community Expert , Nov 15, 2017 Nov 15, 2017

I don't think that option was there in 2015. You should update to a newer version of PS.

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Community Expert ,
Nov 15, 2017 Nov 15, 2017

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What exact version of photoshop cc do you have?

You can find the this out by going to Help>System Info in photoshop and the top line is the Adobe Photoshop Version.

Since Export As has been a work in progress, earlier versions didn't have all the latest functions like the Metadata options.

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Community Beginner ,
Nov 15, 2017 Nov 15, 2017

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Thanks, Jeff. It says...

Adobe Photoshop Version: 2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032103  x64

Operating System: Mac OS 10.10.5

System architecture: Intel CPU Family:6, Model:58, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading

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Community Expert ,
Nov 15, 2017 Nov 15, 2017

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I don't think that option was there in 2015. You should update to a newer version of PS.

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Community Beginner ,
Nov 15, 2017 Nov 15, 2017

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Chuck and Jeff, that was it. I updated my OS (was still on Yosemite yikes.) Then downloaded Photoshop CC 2018. The contact and copyright option for export is there now.

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Community Expert ,
Nov 15, 2017 Nov 15, 2017

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You can also use the Legacy Save for Web where you do have control over the metadata.

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Community Beginner ,
Nov 15, 2017 Nov 15, 2017

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Thanks, gener7. That is what I was doing.

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