Adobe Cloud Transfer to New Computer [Am I double paying?]

[lindapwg]

Hi, I'm wondering if I'm paying for Adobe Cloud on two computers. I got a new iMac and Adobe Cloud migrated to the new one from the old one but I think I might be double paying and I cannot find anyone to ask or any to way to find out which one to cancel. They are both listed as "Lindas iMac" on my bill. I only want the new one on the bill, and I certainly don't want to double-pay.

Why can I not call someone or chat with someone to straighten this out? Your website is not helpful for this kind of Support problems.

Someone please help me sort this out. Thank you.

Linda

[kglad]

hi,

these are user-to-user forums.

are you being billed twice as much as you expected?  if so, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

you can also check your account, https://accounts.adobe.com to see your subscription(s) and more.

[lindapwg]

Thanx for trying but you obviously did not read what I said.

[dj.summitt]

I've read what you said. I am still asking did you get 2 different charges on your credit card bill?

[kevin stohlmeyer]

Please click the links listed in DJs answer. There are several options to talk to an Adobe representative listed there.