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I've just upgraded my PS CC 2017 to the latest version of CC 2018. Unfortunately, the software couldn't open up and run normally. There was only an error message, which said “The application cannot start properly(0xc000007b), Click OK to close the application”. The screenshot is showed below.
Furthermore, before this issue, it had another 2 errors of lacking 2 files, which are "msvcr120.dll" & "msvcp120.dll". I've downloaded these 2 files and copied them into the System32 Folder, but the issue still exists.
So, what should I do? How can I solve this problem. Is there anyone can provide any solution?
hi,
start by updating your mc visual c++: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
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hi,
start by updating your mc visual c++: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
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Dear, Kglad,
Thank you for your kindly reply. I'm glad to inform you that my problem has been solved successfully by downloading the file of " Microsoft Visual C++ Redistributable Packages for Visual Studio 2013. " Thank you very much!
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you're welcome.
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Bundle of thanks to you...it works for me too..
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you're welcome.
(p.s when using the adobe forums, please mark helpful/correct responses, if there are any.)