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Shared screen size - black lines on left and right side

Community Beginner ,
Oct 18, 2017 Oct 18, 2017

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I have newest version of XD product. There is still the same problem as in previous version.

I want share project with 1920px resolution. On shared page it look like this: https://screenpresso.com/=TJwAb its possible to remove this black lines on both sides?

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correct answers 1 Correct answer

Adobe Employee , Oct 23, 2017 Oct 23, 2017

It looks like you're in fullscreen mode, which means that we'll make the shared prototype as large as we can (up to 100%, and the entire viewport has to fit in the browser). We place this artboard on a black background. I think what's happening here is that your artboard's viewport is the limiting factor in display, so you're seeing a black bar on left and right.

-Elaine

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Adobe Employee ,
Oct 23, 2017 Oct 23, 2017

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I haven't seen anything like this previously. When you say that you have the latest version, do you have Adobe XD 1.0 installed on your computer? Also, did you try updating all drivers on your computer?

Thanks,

Preran

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Adobe Employee ,
Oct 23, 2017 Oct 23, 2017

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It looks like you're in fullscreen mode, which means that we'll make the shared prototype as large as we can (up to 100%, and the entire viewport has to fit in the browser). We place this artboard on a black background. I think what's happening here is that your artboard's viewport is the limiting factor in display, so you're seeing a black bar on left and right.

-Elaine

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Community Beginner ,
Nov 16, 2017 Nov 16, 2017

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Dear XD Team,

This advice didn't help me at all.

I have the newest version of XD, no problems with graphics driver etc.

Please look at this video screenshot and tell me what I should do to remove this black lines on both sides.

Resolution of my screen is 1920px

XD problems - YouTube

Thanks for your support.

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Adobe Employee ,
Nov 16, 2017 Nov 16, 2017

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Try setting your artboard's viewport to a smaller number. Click on your artboard and change scrolling to on, and then set the viewport to 1000.

-Elaine

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Community Beginner ,
Nov 18, 2017 Nov 18, 2017

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Thank you Elaine,

It's works somehow but not that good as it should.

This XD example: test

and this is how it's should look Loading...

InvisionApp do this so much better especially in lower client resolution for example 1200px.
XD resize whole image what is not good for showing responsive project. InvisionAPP don't resize whole image just center it. It's much better.

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Community Beginner ,
Aug 03, 2023 Aug 03, 2023

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Thanks - I'm finding that the main point of XD threads is to find out about better apps by companies that aren't adobe. Since they simply can't be bothered to lead. A thousand threads on black lines on video...

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