Phone Crashed and Now Can't Go Back on Piece. HELP!

[katiep97299559]

Hi! I'm new to Adobe Draw and for the past few hours I've really liked it... until now. My phone crashed mid-drawing and now when I open my piece there is a huge black print covering it. Unfortunately since it has been saved, I cannot hit the back arrow to revive it. How do I save this piece? I'm sorta desperate, especially since this is my first drawing in the app! Thanks!

[Sue Garibaldi]

Hi Katie.

I'm so sorry. This is something I've not heard happen before.

Can you email me through the in app feedback so I can see all of your device/app information?

On Android tap the hamburger icon in the upper left corner, then Send Feedback.

On iOS tap the Settings icon in the lower nav then Send Feedback.

I'll watch for your email.

Sue.