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Crashing Problem

New Here ,
Nov 12, 2017 Nov 12, 2017

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I made a logo for my website https://explaininhindi.com form Adobe Illustrator, and when I go to photoshop and want to save in PNG format of my logo then the photoshop suddenly crash and closed. I also tried that I uninstalled and reinstalled this but same problem appears. Please help me, how can I solve this problem?

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Adobe
Community Expert ,
Nov 13, 2017 Nov 13, 2017

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Can you post a link to you LOG file you created in AI? 

JJMack

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Adobe Employee ,
Nov 21, 2017 Nov 21, 2017

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Hi Surajk,

Could you please let us know which version of Photoshop are you using & on which operating system are you working on?

Also, please let us know is this happening with only one specific file or multiple files?

Regards,

Sahil

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