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I'm getting strange bounding box issues. When I try to create text in the comp or ad an image in there the bounding box associated with that graphic is way off from the image or text itself. I tried adjusting the anchor points, and position, that didn't work. I'm pretty much a beginner in AE so I may be missing something. I'm guessing it could be related to the Display Acceleration Disabled message on my screen and my GPU is not available and CUDA driver? But I am not completely sure if that's the main cause. I use the 2017 version at work. I don't think I'll upgrade there quite yet. Any advice will be much appreciated, thanks.
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What is your OS? What about your hardware? If you do not have an NVIDIA card you should not install Cuda Drivers. If you do have an NVIDIA card and you are running High Sierra then it's a real pain to get all of the correct drivers installed. We need a lot more details if we are going to be of much help. I'm running CC 2018 with no significant problems on 4 different Mac's. Only one of them has an NVIDIA card.
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Hi Rick it's the general info about my computer:
IMAC
OS is Sierra,
processor 3.5 GHz Intel Core 15
Memory 8 GB 2400 MHz DDR4
Graphics Radeon Pro 575 4096 MB
just purchased the iMac this week. Looked up NVIDIA card online for my computer's specs and there is no mention of NVIDIA card. Looks like I may not have one.
The rest of the info for my Mac is listed here: iMac (Retina 5K, 27-inch, 2017) - Technical Specifications
Crossing my fingers, thanks.
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Could you take some screenshots of the errors you reference in your first post?
Also, remember that you can install the most recent release of AE without removing CC 2017. Just make sure you twirl down the Advanced Options on the update screen and uncheck "remove old versions".
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Hi Szalam,
Thank you for your response. Looks like AE 2018 is now up and running. I ended up uninstalling it and then re-installing it again.
Works fine.