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Can't use Lightroom

New Here ,
Nov 22, 2017 Nov 22, 2017

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It only gives me this: Cannot create the required folder: /Users/helihirvela/Library/Application Support/Adobe/Lightroom/External Editor Presets.

I just bought a new computer and tried to start using Lightroom. What should I do?

-Heli

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correct answers 1 Correct answer

Community Expert , Nov 22, 2017 Nov 22, 2017

There are the appropriate permissions missing.

Do the following steps:

  • Navigate to the following folder: /Users/[user name]/Library/Application Support/Adobe/Lightroom.
  • Highlight the Lightroom folder and chose File > Get Information.
  • Under Sharing & Permission, verify that your have Read & Write Privileges. If not, click the padlock icon at the lower right, enter your password when prompted, then click the Read only entry and select Read & Write.

You can also take a look here:

Cannot create the required folder

...

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Community Expert ,
Nov 22, 2017 Nov 22, 2017

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There are the appropriate permissions missing.

Do the following steps:

  • Navigate to the following folder: /Users/[user name]/Library/Application Support/Adobe/Lightroom.
  • Highlight the Lightroom folder and chose File > Get Information.
  • Under Sharing & Permission, verify that your have Read & Write Privileges. If not, click the padlock icon at the lower right, enter your password when prompted, then click the Read only entry and select Read & Write.

You can also take a look here:

Cannot create the required folder

Cannot create Filter Presets

Axel

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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New Here ,
Nov 22, 2017 Nov 22, 2017

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This helped! Thank you so much! ❤️

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