Acrobat XI Pro, "Sanitize Document" reduces doc's resolution

[fbm29754842]

Hi,

I'm having trouble with Acrobat's Sanitize Document function.

Each time I use it and Save the changes by overwriting the sanitized document, the document's resolution is lowered to 150 DPI from 300 DPI.

I don't Save as Optimized so I have no clue why the document's resolution is being lowered. Is Sanitize Document somehow connected to Optimize PDF?

Where do I disable the change of resolution?

Thanks,

Mark

[girijaAgarwal]

Hi fbm29754842,

We apologize for the issue you are facing.

Could you please share the file and the output with us.

Sending you a private message with the email address you need to send the files at.

Thank you for your patience!

Regards,

Girija

[simonrobbrecht]

Hi,

I am having the same issue as TS.

Any solutions?

Thank you,

Simon

[girijaAgarwal]

Hi Simon,

This behavior is As-Designed.

During the sanitization process, every PDPage having images is rasterized and this is done at a fixed dpi of 144.

However, I have reported this as a change request to the concerned team. We will inform you if there is a workaround or change in the same.

Thanks,

Girija

[Waldis]

Hi Girija,

Any news on this As-Designed deficiency? I would like to keep sanitized documents at 300ppi, otherwise even text looks and prints terrible at 144ppi. Please advise.

Thanks,

Val

[Test Screen Name]

Are you also using Acrobat XI still?

[Waldis]

No, I'm on Acrobat Pro DC.