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Photoshop CC 2018 crashes when enabling the GPU performance with OpenCL checked.

New Here ,
Nov 10, 2017 Nov 10, 2017

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Hi all I Am Arthur

I ran across a really annoying problem with the latest update of Photoshop CC 2018, as long as I want to youse my graphics processor and also checking OpenCL to work as well, after restarting the PS it crashes and turning on again says that Graphic Processor was disabled. However I have downloaded the previous version of PS 2017 one and on that one, everything works fine all the 3D menus are working and no crashing, I also have updated all the GPU drivers, and no luck on new version so have to stick with old one still.

I use Lenovo Y50-70 laptop with:

  • Windows 8.1 (64-bit)
  • 2.4GHz Intel Core i7-4700HQ.
  • NVidia GeForce GTX 860M (4GB of DDR5)
  • Intel HD Graphics 4600.
  • 16GB DDR3.

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Adobe
New Here ,
Nov 18, 2017 Nov 18, 2017

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Hi All,

Too many bugs with Photoshop CC 2018: Too many crash  and impossible to use graphic card.

Same issue with PS CC2018 on HP EliteBook 840 G1

Windows 7 Enterprise 64-bit

Processor: Intel(R) Core(TM) i5-4300U CPU @ 1.90GHz (4 CPUs), ~2.5GHz

Memory: 16384MB RAM

Also No audio with video file in PS & Bridge CC 2018.

************ log file ***********

Adobe Photoshop Version: 19.0 20171103.r.190 2017/11/03: 1143799  x64

Number of Launches: 7

Operating System: Windows 7 64-bit

Version: 7 SP1 6.1.7601.23915

System architecture: Intel CPU Family:6, Model:5, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

Physical processor count: 2

Logical processor count: 4

Processor speed: 2494 MHz

Built-in memory: 16281 MB

Free memory: 8381 MB

Memory available to Photoshop: 14478 MB

Memory used by Photoshop: 60 %

Surface Dial: Enabled.

Alias Layers: Disabled.

Modifier Palette: Disabled.

Highbeam: Disabled.

Image tile size: 128K

Image cache levels: 4

Font Preview: Medium

TextComposer: Latin

OpenCL crashed on 19/11/2017 at 08:35:11 (Initializing OpenCL and OpenCL enabled features)

Display: 1

Display Bounds: top=0, left=0, bottom=900, right=1600

OpenGL Drawing: Disabled.

OpenGL Allow Old GPUs: Not Detected.

AIFCoreInitialized=1

AIFOGLInitialized=1

OGLContextCreated=1

NumGLGPUs=1

NumCLGPUs=1

NumNativeGPUs=0

glgpu[0].GLVersion="4.1"

glgpu[0].IsIntegratedGLGPU=0

glgpu[0].GLMemoryMB=1024

glgpu[0].GLName="Intel(R) HD Graphics Family"

glgpu[0].GLVendor="Intel"

glgpu[0].GLVendorID=32902

glgpu[0].GLDriverVersion="10.18.14.4432"

glgpu[0].GLRectTextureSize=16384

glgpu[0].GLRenderer="Intel(R) HD Graphics 4400"

glgpu[0].GLRendererID=2582

glgpu[0].HasGLNPOTSupport=1

glgpu[0].GLDriver="igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32"

glgpu[0].GLDriverDate="20160408000000.000000-000"

glgpu[0].CanCompileProgramGLSL=1

glgpu[0].GLFrameBufferOK=1

glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Build 10.18.14.4432"

glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[64]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0

clgpu[0].CLPlatformVersion="1.2 "

clgpu[0].CLDeviceVersion="1.2 "

clgpu[0].IsIntegratedCLGPU=1

clgpu[0].CLMemoryMB=1297

clgpu[0].CLName="Intel(R) HD Graphics 4400"

clgpu[0].CLVendor="Intel(R) Corporation"

clgpu[0].CLVendorID=32902

clgpu[0].CLDriverVersion="10.18.14.4432"

clgpu[0].CLBandwidth=1.74102e+10

clgpu[0].CLCompute=102.725

License Type: Subscription

Serial number: 91190678962436873558

GUIDBucket:

Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\

Temporary file path: C:\Users\XXXXXXX\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

  Startup, 464,8G, 25,4G free

Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\Plug-Ins\

Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\

Installed components:

   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

   ACE.dll   ACE 2017/09/19-18:51:44   79.586793   79.586793

   AdbePM.dll   PatchMatch 2016/11/03:19:48:57   1.578146   1.578146

   AdobeLinguistic.dll   Adobe Linguisitc Library   10.0.0  

   AdobeOwl.dll   Adobe Owl   5.2.11  

   AdobePDFL.dll   PDFL 2017/09/01-01:08:01   79.239219   79.239219

   AdobePIP.dll   Adobe Product Improvement Program   7.4.1.60.45263  

   AdobeSVGAGM.dll   AdobeSVGAGM   79.586793   79.586793

   AdobeXMP.dll   Adobe XMP Core 2017/07/13-01:06:39   79.160924   79.160924

   AdobeXMPFiles.dll   Adobe XMP Files 2017/07/13-01:06:39   79.160924   79.160924

   AdobeXMPScript.dll   Adobe XMP Script 2017/07/13-01:06:39   79.160924   79.160924

   adobe_caps.dll   Adobe CAPS   10,0,0,6  

   AGM.dll   AGM 2017/09/19-18:51:44   79.586793   79.586793

   ahclient.dll    AdobeHelp Dynamic Link Library   3.0.0.6  

   AIDE.dll   AIDE 2016/05/27-01:08:49   79.574279   79.574279

   amtlib.dll   AMTLib (64 Bit)   10.0.0.221 BuildVersion: 10.0; BuildDate: Tue Aug 1 2017 8:28:8)   1.000000

   ARE.dll   ARE 2017/09/19-18:51:44   79.586793   79.586793

   AXE8SharedExpat.dll   AXE8SharedExpat 2015/03/13-23:40:54   79.562390   79.562390

   AXEDOMCore.dll   AXEDOMCore 2015/03/13-23:40:54   79.562390   79.562390

   Bib.dll   BIB 2017/09/19-18:51:44   79.586793   79.586793

   BIBUtils.dll   BIBUtils 2017/09/19-18:51:44   79.586793   79.586793

   boost_date_time.dll   photoshopdva   11.1.0  

   boost_filesystem.dll   photoshopdva   11.1.0  

   boost_signals.dll   photoshopdva   11.1.0  

   boost_system.dll   photoshopdva   11.1.0  

   boost_threads.dll   photoshopdva   11.1.0  

   cg.dll   NVIDIA Cg Runtime   3.0.00007  

   cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

   CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1

   CoolType.dll   CoolType 2017/09/19-18:51:44   79.586793   79.586793

   CRClient.dll   Adobe Crash Reporter Client DLL   1.6.1.0  

   dnssd.dll   Bonjour   3,0,0,2  

   dvaaudiodevice.dll   photoshopdva   11.1.0  

   dvacore.dll   photoshopdva   11.1.0  

   dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0  

   dvamarshal.dll   photoshopdva   11.1.0  

   dvamediatypes.dll   photoshopdva   11.1.0  

   dvametadata.dll   photoshopdva   11.1.0  

   dvametadataapi.dll   photoshopdva   11.1.0  

   dvametadataui.dll   photoshopdva   11.1.0  

   dvaplayer.dll   photoshopdva   11.1.0  

   dvatransport.dll   photoshopdva   11.1.0  

   dvaui.dll   photoshopdva   11.1.0  

   dvaunittesting.dll   photoshopdva   11.1.0  

   dynamiclink.dll   photoshopdva   11.1.0  

   ExtendScript.dll   ExtendScript 2017/08/31-12:13:14   81.1133690   81.1133690

   icucnv40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

   icudt40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

   icuuc40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

   igestep30.dll   IGES Reader   9.3.0.113  

   imslib.dll   IMSLib DLL   10.0.0.22  

   JP2KLib.dll   JP2KLib 2017/08/23-01:11:25   79.267771   79.267771

   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  

   libmmd.dll   Intel(R) C/C++/Fortran Compiler   17.0.0  

   LogSession.dll   LogSession   7.4.1.60.45263  

   mediacoreif.dll   photoshopdva   11.1.0  

   MPS.dll   MPS 2017/09/01-01:08:01   79.586120   79.586120

   pdfsettings.dll   Adobe PDFSettings   1.04  

   Photoshop.dll   Adobe Photoshop CC 2018   19.0  

   Plugin.dll   Adobe Photoshop CC 2018   19.0  

   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   8.0.0  

   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   8.0.0.55  

   PSArt.dll   Adobe Photoshop CC 2018   19.0  

   PSCloud.dll                                                   1.0.0.1  

   PSViews.dll   Adobe Photoshop CC 2018   19.0  

   SCCore.dll   ScCore 2017/08/31-12:13:14   81.1133690   81.1133690

   SVGRE.dll   SVGRE   79.586793   79.586793

   svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   17.0.0  

   tbb.dll   Intel(R) Threading Building Blocks for Windows   2017, 0, 2017, 0118  

   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2017, 0, 2017, 0118  

   TfFontMgr.dll   FontMgr   9.3.0.113  

   TfKernel.dll   Kernel   9.3.0.113  

   TFKGEOM.dll   Kernel Geom   9.3.0.113  

   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  

   updaternotifications.dll   Adobe Updater Notifications Library   10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   10.0.0.1

   VulcanControl.dll   Vulcan Application Control Library   5.3.0.16  

   VulcanMessage5.dll   Vulcan Message Library   5.3.0.16  

   WRServices.dll   WRServices Thu Jan 07 2016 04:50:10   Build 0.21960   0.21960

   wu3d.dll   U3D Writer   9.3.0.113  

Required plug-ins:

   3D Studio 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

   Accented Edges 19.0 - from the file “Filter Gallery.8bf”

   Adaptive Wide Angle 19.0 - from the file “Adaptive Wide Angle.8bf”

   Angled Strokes 19.0 - from the file “Filter Gallery.8bf”

   Average 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Average.8bf”

   Bas Relief 19.0 - from the file “Filter Gallery.8bf”

   BMP 19.0 - from the file “Standard MultiPlugin.8bf”

   Camera Raw 10.0 - from the file “Camera Raw.8bi”

   Camera Raw Filter 10.0 - from the file “Camera Raw.8bi”

   Chalk && Charcoal 19.0 - from the file “Filter Gallery.8bf”

   Charcoal 19.0 - from the file “Filter Gallery.8bf”

   Chrome 19.0 - from the file “Filter Gallery.8bf”

   Cineon 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Cineon.8bi”

   Clouds 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Clouds.8bf”

   Collada 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

   Color Halftone 19.0 - from the file “Standard MultiPlugin.8bf”

   Colored Pencil 19.0 - from the file “Filter Gallery.8bf”

   CompuServe GIF 19.0 - from the file “Standard MultiPlugin.8bf”

   Conté Crayon 19.0 - from the file “Filter Gallery.8bf”

   Craquelure 19.0 - from the file “Filter Gallery.8bf”

   Crop and Straighten Photos 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “CropPhotosAuto.8li”

   Crop and Straighten Photos Filter 19.0 - from the file “Standard MultiPlugin.8bf”

   Crosshatch 19.0 - from the file “Filter Gallery.8bf”

   Crystallize 19.0 - from the file “Standard MultiPlugin.8bf”

   Cutout 19.0 - from the file “Filter Gallery.8bf”

   Dark Strokes 19.0 - from the file “Filter Gallery.8bf”

   De-Interlace 19.0 - from the file “Standard MultiPlugin.8bf”

   Dicom 19.0 - from the file “Dicom.8bi”

   Difference Clouds 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Clouds.8bf”

   Diffuse Glow 19.0 - from the file “Filter Gallery.8bf”

   Displace 19.0 - from the file “Standard MultiPlugin.8bf”

   Dry Brush 19.0 - from the file “Filter Gallery.8bf”

   Eazel Acquire 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “EazelAcquire.8ba”

   Entropy 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

   Export Color Lookup Tables 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Export3DLUT.8be”

   Extrude 19.0 - from the file “Standard MultiPlugin.8bf”

   FastCore Routines 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “FastCore.8bx”

   Fibers 19.0 - from the file “Standard MultiPlugin.8bf”

   Film Grain 19.0 - from the file “Filter Gallery.8bf”

   Filter Gallery 19.0 - from the file “Filter Gallery.8bf”

   Flash 3D 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

   Fresco 19.0 - from the file “Filter Gallery.8bf”

   Glass 19.0 - from the file “Filter Gallery.8bf”

   Glowing Edges 19.0 - from the file “Filter Gallery.8bf”

   Google Earth 4 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

   Grain 19.0 - from the file “Filter Gallery.8bf”

   Graphic Pen 19.0 - from the file “Filter Gallery.8bf”

   Halftone Pattern 19.0 - from the file “Filter Gallery.8bf”

   Halide Bottlenecks 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “HalideBottlenecks.8bx”

   HDRMergeUI 19.0 - from the file “HDRMergeUI.8bf”

   HSB/HSL 19.0 - from the file “Standard MultiPlugin.8bf”

   IFF Format 19.0 - from the file “Standard MultiPlugin.8bf”

   IGES 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

   Ink Outlines 19.0 - from the file “Filter Gallery.8bf”

   JPEG 2000 19.0 - from the file “JPEG2000.8bi”

   Kurtosis 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

   Lens Blur 19.0 - from the file “Lens Blur.8bf”

   Lens Correction 19.0 - from the file “Lens Correction.8bf”

   Lens Flare 19.0 - from the file “Standard MultiPlugin.8bf”

   Liquify 19.0 - from the file “Liquify.8bf”

   Matlab Operation 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “ChannelPort.8bf”

   Maximum 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

   Mean 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

   Measurement Core 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “MeasurementCore.8me”

   Median 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

   Mezzotint 19.0 - from the file “Standard MultiPlugin.8bf”

   Minimum 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

   MMXCore Routines 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “MMXCore.8bx”

   Mosaic Tiles 19.0 - from the file “Filter Gallery.8bf”

   Multiprocessor Support 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “MultiProcessor Support.8bx”

   Neon Glow 19.0 - from the file “Filter Gallery.8bf”

   Note Paper 19.0 - from the file “Filter Gallery.8bf”

   NTSC Colors 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “NTSC Colors.8bf”

   Ocean Ripple 19.0 - from the file “Filter Gallery.8bf”

   OpenEXR 19.0 - from the file “Standard MultiPlugin.8bf”

   Paint Daubs 19.0 - from the file “Filter Gallery.8bf”

   Palette Knife 19.0 - from the file “Filter Gallery.8bf”

   Patchwork 19.0 - from the file “Filter Gallery.8bf”

   Paths to Illustrator 19.0 - from the file “Standard MultiPlugin.8bf”

   PCX 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “PCX.8bi”

   Photocopy 19.0 - from the file “Filter Gallery.8bf”

   Photoshop 3D Engine 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Photoshop3DEngine.8bi”

   Photoshop Touch 19.0 - from the file “PSDX.8bi”

   Picture Package Filter 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “ChannelPort.8bf”

   Pinch 19.0 - from the file “Standard MultiPlugin.8bf”

   Pixar 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Pixar.8bi”

   Plaster 19.0 - from the file “Filter Gallery.8bf”

   Plastic Wrap 19.0 - from the file “Filter Gallery.8bf”

   PLY 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

   Pointillize 19.0 - from the file “Standard MultiPlugin.8bf”

   Polar Coordinates 19.0 - from the file “Standard MultiPlugin.8bf”

   Portable Bit Map 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “PBM.8bi”

   Poster Edges 19.0 - from the file “Filter Gallery.8bf”

   PRC 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

   Radial Blur 19.0 - from the file “Standard MultiPlugin.8bf”

   Radiance 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Radiance.8bi”

   Range 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

   Render Color Lookup Grid 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Export3DLUT.8be”

   Reticulation 19.0 - from the file “Filter Gallery.8bf”

   Ripple 19.0 - from the file “Standard MultiPlugin.8bf”

   Rough Pastels 19.0 - from the file “Filter Gallery.8bf”

   Save for Web 19.0 - from the file “Save for Web.8be”

   ScriptingSupport 19.0 - from the file “ScriptingSupport.8li”

   Shake Reduction 19.0 - from the file “Shake Reduction.8bf”

   Shear 19.0 - from the file “Standard MultiPlugin.8bf”

   Skewness 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

   Smart Blur 19.0 - from the file “Standard MultiPlugin.8bf”

   Smudge Stick 19.0 - from the file “Filter Gallery.8bf”

   Solarize 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Solarize.8bf”

   Spaces 19.0 - from the file “Spaces.8li”

   Spatter 19.0 - from the file “Filter Gallery.8bf”

   Spherize 19.0 - from the file “Standard MultiPlugin.8bf”

   Sponge 19.0 - from the file “Filter Gallery.8bf”

   Sprayed Strokes 19.0 - from the file “Filter Gallery.8bf”

   Stained Glass 19.0 - from the file “Filter Gallery.8bf”

   Stamp 19.0 - from the file “Filter Gallery.8bf”

   Standard Deviation 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

   STL 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

   Sumi-e 19.0 - from the file “Filter Gallery.8bf”

   Summation 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

   Targa 19.0 - from the file “Standard MultiPlugin.8bf”

   Texturizer 19.0 - from the file “Filter Gallery.8bf”

   Tiles 19.0 - from the file “Standard MultiPlugin.8bf”

   Torn Edges 19.0 - from the file “Filter Gallery.8bf”

   Twirl 19.0 - from the file “Standard MultiPlugin.8bf”

   U3D 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

   Underpainting 19.0 - from the file “Filter Gallery.8bf”

   Vanishing Point 19.0 - from the file “VanishingPoint.8bf”

   Variance 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

   Virtual Reality Modeling Language | VRML 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

   Water Paper 19.0 - from the file “Filter Gallery.8bf”

   Watercolor 19.0 - from the file “Filter Gallery.8bf”

   Wave 19.0 - from the file “Standard MultiPlugin.8bf”

   Wavefront|OBJ 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

   WIA Support 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “WIASupport.8li”

   Wind 19.0 - from the file “Standard MultiPlugin.8bf”

   Wireless Bitmap 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “WBMP.8bi”

   ZigZag 19.0 - from the file “Standard MultiPlugin.8bf”

Optional and third party plug-ins: NONE

Duplicate and Disabled plug-ins: NONE

Plug-ins that failed to load: NONE

Extensions:

   com.adobe.Butler.backend  2.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.Butler.backend\index.html”

   com.adobe.inapp.purchase  2.11.27 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_11_27\purchase.html”

   New Document  2.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.ccx.fnft\fnft.html”

   Libraries  2.11.27 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_11_27\index.html”

   Start  2.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.ccx.start\index.html”

   Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”

   Export As  3.0.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

   Watermark CC  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\watermarkcc_en\index.html”

   Export As  3.0.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

Installed TWAIN devices: NONE

   Operating System: Windows 7 Enterprise 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.170913-0600)           Language: French (Regional Setting: French)System Manufacturer: Hewlett-Packard       System Model: HP EliteBook 840 G1               BIOS: Default System BIOS          Processor: Intel(R) Core(TM) i5-4300U CPU @ 1.90GHz (4 CPUs), ~2.5GHz             Memory: 16384MB RAMAvailable OS Memory: 16282MB RAM

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Adobe Employee ,
Nov 21, 2017 Nov 21, 2017

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Hi Artneon,

Please try updating Photoshop to 19.0.1 which is the recently released version, and let us know if it helps.

Regards,

Sahil

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Explorer ,
Nov 23, 2017 Nov 23, 2017

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I have upgraded to the latest release Photoshop 19.0.1 and each time I enable GPU acceleration Windows 10 Creator freezes and then a BSOD appears.  This happens no matter which GPU I try to use. I have a GTX 1050 and and an Intel 630.

I have ensured all my drivers are up to date.

Disabling Open CL gives me stability again but only for a short time!

Adobe Photoshop Version: 19.0 20171103.r.190 2017/11/03: 1143799  x64

Number of Launches: 88

Operating System: Windows 10 64-bit

Version: 10 or greater 10.0.16299.15

System architecture: Intel CPU Family:6, Model:14, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

Physical processor count: 4

Logical processor count: 8

Processor speed: 2808 MHz

Built-in memory: 16269 MB

Free memory: 2 MB

Memory available to Photoshop: 14355 MB

Memory used by Photoshop: 59 %

Surface Dial: Enabled.

Alias Layers: Disabled.

Modifier Palette: Enabled.

Highbeam: Enabled.

Image tile size: 1024K

Image cache levels: 4

Font Preview: Medium

TextComposer: Latin

Photoshop crashed on 24/11/2017 at 7:19:18 AM (AllocateSharedGLResources)

Display: 1

Display Bounds: top=0, left=0, bottom=1080, right=1920

OpenGL Drawing: Enabled.

OpenGL Allow Old GPUs: Not Detected.

OpenGL Drawing Mode: Advanced

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: True.

AIFCoreInitialized=1

AIFOGLInitialized=1

OGLContextCreated=1

NumGLGPUs=1

NumCLGPUs=2

NumNativeGPUs=0

glgpu[0].GLVersion="4.1"

glgpu[0].IsIntegratedGLGPU=0

glgpu[0].GLMemoryMB=1024

glgpu[0].GLName="Intel(R) HD Graphics 630"

glgpu[0].GLVendor="Intel"

glgpu[0].GLVendorID=32902

glgpu[0].GLDriverVersion="21.20.16.4550"

glgpu[0].GLRectTextureSize=16384

glgpu[0].GLRenderer="Intel(R) HD Graphics 630"

glgpu[0].GLRendererID=22811

glgpu[0].HasGLNPOTSupport=1

glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_463164d40c3d26ce\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_463164d40c3d26ce\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_463164d40c3d26ce\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_463164d40c3d26ce\igd12umd64.dll"

glgpu[0].GLDriverDate="20161111000000.000000-000"

glgpu[0].CanCompileProgramGLSL=1

glgpu[0].GLFrameBufferOK=1

glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Build 21.20.16.4550"

glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[64]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0

clgpu[0].CLPlatformVersion="2.1 "

clgpu[0].CLDeviceVersion="2.1 "

clgpu[0].IsIntegratedCLGPU=1

clgpu[0].CLMemoryMB=6499

clgpu[0].CLName="Intel(R) HD Graphics 630"

clgpu[0].CLVendor="Intel(R) Corporation"

clgpu[0].CLVendorID=32902

clgpu[0].CLDriverVersion="21.20.16.4550"

clgpu[0].CLBandwidth=1.92831e+10

clgpu[0].CLCompute=184.592

clgpu[1].CLPlatformVersion="1.2"

clgpu[1].CLDeviceVersion="1.2 CUDA"

clgpu[1].IsIntegratedCLGPU=0

clgpu[1].CLMemoryMB=4096

clgpu[1].CLName="GeForce GTX 1050"

clgpu[1].CLVendor="NVIDIA Corporation"

clgpu[1].CLVendorID=4318

clgpu[1].CLDriverVersion="388.31"

clgpu[1].CLBandwidth=9.50624e+10

clgpu[1].CLCompute=767.361

License Type: Subscription

Serial number: 96040098041395482208

GUIDBucket:

Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\

Temporary file path: C:\Users\kevin\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

  Startup, 118.5G, 33.1G free

Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\Plug-Ins\

Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\

Installed components:

   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112 

   ACE.dll   ACE 2017/09/19-18:51:44   79.586793   79.586793

   AdbePM.dll   PatchMatch 2016/11/03:19:48:57   1.578146   1.578146

   AdobeLinguistic.dll   Adobe Linguisitc Library   10.0.0 

   AdobeOwl.dll   Adobe Owl   5.2.11 

   AdobePDFL.dll   PDFL 2017/09/01-01:08:01   79.239219   79.239219

   AdobePIP.dll   Adobe Product Improvement Program   7.4.1.60.45263 

   AdobeSVGAGM.dll   AdobeSVGAGM   79.586793   79.586793

   AdobeXMP.dll   Adobe XMP Core 2017/07/13-01:06:39   79.160924   79.160924

   AdobeXMPFiles.dll   Adobe XMP Files 2017/07/13-01:06:39   79.160924   79.160924

   AdobeXMPScript.dll   Adobe XMP Script 2017/07/13-01:06:39   79.160924   79.160924

   adobe_caps.dll   Adobe CAPS   10,0,0,6 

   AGM.dll   AGM 2017/09/19-18:51:44   79.586793   79.586793

   ahclient.dll    AdobeHelp Dynamic Link Library   3.0.0.6 

   AIDE.dll   AIDE 2016/05/27-01:08:49   79.574279   79.574279

   amtlib.dll   AMTLib (64 Bit)   10.0.0.221 BuildVersion: 10.0; BuildDate: Tue Aug 1 2017 8:28:8)   1.000000

   ARE.dll   ARE 2017/09/19-18:51:44   79.586793   79.586793

   AXE8SharedExpat.dll   AXE8SharedExpat 2015/03/13-23:40:54   79.562390   79.562390

   AXEDOMCore.dll   AXEDOMCore 2015/03/13-23:40:54   79.562390   79.562390

   Bib.dll   BIB 2017/09/19-18:51:44   79.586793   79.586793

   BIBUtils.dll   BIBUtils 2017/09/19-18:51:44   79.586793   79.586793

   boost_date_time.dll   photoshopdva   11.1.0 

   boost_filesystem.dll   photoshopdva   11.1.0 

   boost_signals.dll   photoshopdva   11.1.0 

   boost_system.dll   photoshopdva   11.1.0 

   boost_threads.dll   photoshopdva   11.1.0 

   cg.dll   NVIDIA Cg Runtime   3.0.00007 

   cgGL.dll   NVIDIA Cg Runtime   3.0.00007 

   CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1

   CoolType.dll   CoolType 2017/09/19-18:51:44   79.586793   79.586793

   CRClient.dll   Adobe Crash Reporter Client DLL   1.6.1.0 

   dnssd.dll   Bonjour   3,0,0,2 

   dvaaudiodevice.dll   photoshopdva   11.1.0 

   dvacore.dll   photoshopdva   11.1.0 

   dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0 

   dvamarshal.dll   photoshopdva   11.1.0 

   dvamediatypes.dll   photoshopdva   11.1.0 

   dvametadata.dll   photoshopdva   11.1.0 

   dvametadataapi.dll   photoshopdva   11.1.0 

   dvametadataui.dll   photoshopdva   11.1.0 

   dvaplayer.dll   photoshopdva   11.1.0 

   dvatransport.dll   photoshopdva   11.1.0 

   dvaui.dll   photoshopdva   11.1.0 

   dvaunittesting.dll   photoshopdva   11.1.0 

   dynamiclink.dll   photoshopdva   11.1.0 

   ExtendScript.dll   ExtendScript 2017/08/31-12:13:14   81.1133690   81.1133690

   icucnv40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339 

   icudt40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339 

   icuuc40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339 

   igestep30.dll   IGES Reader   9.3.0.113 

   imslib.dll   IMSLib DLL   10.0.0.22 

   JP2KLib.dll   JP2KLib 2017/08/23-01:11:25   79.267771   79.267771

   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A) 

   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0 

   libmmd.dll   Intel(R) C/C++/Fortran Compiler   17.0.0 

   LogSession.dll   LogSession   7.4.1.60.45263 

   mediacoreif.dll   photoshopdva   11.1.0 

   MPS.dll   MPS 2017/09/01-01:08:01   79.586120   79.586120

   pdfsettings.dll   Adobe PDFSettings   1.04 

   Photoshop.dll   Adobe Photoshop CC 2018   19.0 

   Plugin.dll   Adobe Photoshop CC 2018   19.0 

   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   8.0.0 

   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   8.0.0.55 

   PSArt.dll   Adobe Photoshop CC 2018   19.0 

   PSCloud.dll                                                   1.0.0.1 

   PSViews.dll   Adobe Photoshop CC 2018   19.0 

   SCCore.dll   ScCore 2017/08/31-12:13:14   81.1133690   81.1133690

   SVGRE.dll   SVGRE   79.586793   79.586793

   svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   17.0.0 

   tbb.dll   Intel(R) Threading Building Blocks for Windows   2017, 0, 2017, 0118 

   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2017, 0, 2017, 0118 

   TfFontMgr.dll   FontMgr   9.3.0.113 

   TfKernel.dll   Kernel   9.3.0.113 

   TFKGEOM.dll   Kernel Geom   9.3.0.113 

   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113 

   updaternotifications.dll   Adobe Updater Notifications Library   10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   10.0.0.1

   VulcanControl.dll   Vulcan Application Control Library   5.3.0.16 

   VulcanMessage5.dll   Vulcan Message Library   5.3.0.16 

   WRServices.dll   WRServices Thu Jan 07 2016 04:50:10   Build 0.21960   0.21960

   wu3d.dll   U3D Writer   9.3.0.113 

Required plug-ins:

   3D Studio 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

   Accented Edges 19.0 - from the file “Filter Gallery.8bf”

   Adaptive Wide Angle 19.0 - from the file “Adaptive Wide Angle.8bf”

   Alien Skin Blow Up 3 3.1.0 - from the file “Alien Skin Blow Up 3 Automation x64.8li”

   Alien Skin Exposure X2 Autolayer 2.8.0 - from the file “Alien Skin Exposure X2 Autolayer x64.8li”

   Alien Skin Snap Art 4 Autolayer 4.1.0 - from the file “Alien Skin Snap Art 4 Autolayer x64.8li”

   Angled Strokes 19.0 - from the file “Filter Gallery.8bf”

   Average 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Average.8bf”

   Bas Relief 19.0 - from the file “Filter Gallery.8bf”

   Blow Up 3.1.0 - from the file “Alien Skin Blow Up 3 Photoshop x64.8bf”

   BMP 19.0 - from the file “Standard MultiPlugin.8bf”

   Camera Raw 10.0 - from the file “Camera Raw.8bi”

   Camera Raw Filter 10.0 - from the file “Camera Raw.8bi”

   Chalk && Charcoal 19.0 - from the file “Filter Gallery.8bf”

   Charcoal 19.0 - from the file “Filter Gallery.8bf”

   Chrome 19.0 - from the file “Filter Gallery.8bf”

   Cineon 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Cineon.8bi”

   Clouds 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Clouds.8bf”

   Collada 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

   Color Halftone 19.0 - from the file “Standard MultiPlugin.8bf”

   Colored Pencil 19.0 - from the file “Filter Gallery.8bf”

   CompuServe GIF 19.0 - from the file “Standard MultiPlugin.8bf”

   Conté Crayon 19.0 - from the file “Filter Gallery.8bf”

   Craquelure 19.0 - from the file “Filter Gallery.8bf”

   Crop and Straighten Photos 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “CropPhotosAuto.8li”

   Crop and Straighten Photos Filter 19.0 - from the file “Standard MultiPlugin.8bf”

   Crosshatch 19.0 - from the file “Filter Gallery.8bf”

   Crystallize 19.0 - from the file “Standard MultiPlugin.8bf”

   Cutout 19.0 - from the file “Filter Gallery.8bf”

   Dark Strokes 19.0 - from the file “Filter Gallery.8bf”

   De-Interlace 19.0 - from the file “Standard MultiPlugin.8bf”

   Dicom 19.0 - from the file “Dicom.8bi”

   Difference Clouds 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Clouds.8bf”

   Diffuse Glow 19.0 - from the file “Filter Gallery.8bf”

   Displace 19.0 - from the file “Standard MultiPlugin.8bf”

   Dry Brush 19.0 - from the file “Filter Gallery.8bf”

   Eazel Acquire 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “EazelAcquire.8ba”

   Entropy 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

   Export Color Lookup Tables 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Export3DLUT.8be”

   Exposure X2 2.8.0 - from the file “Alien Skin Exposure X2 Photoshop x64.8bf”

   Extrude 19.0 - from the file “Standard MultiPlugin.8bf”

   FastCore Routines 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “FastCore.8bx”

   Fibers 19.0 - from the file “Standard MultiPlugin.8bf”

   Film Grain 19.0 - from the file “Filter Gallery.8bf”

   Filter Gallery 19.0 - from the file “Filter Gallery.8bf”

   Flash 3D 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

   Fluid Mask 3 3.3.17.f7da281f445b4f673168321af5115c65544f616e - from the file “FluidMask3.8bf”

   Fresco 19.0 - from the file “Filter Gallery.8bf”

   Glass 19.0 - from the file “Filter Gallery.8bf”

   Glowing Edges 19.0 - from the file “Filter Gallery.8bf”

   Google Earth 4 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

   Grain 19.0 - from the file “Filter Gallery.8bf”

   Graphic Pen 19.0 - from the file “Filter Gallery.8bf”

   Halftone Pattern 19.0 - from the file “Filter Gallery.8bf”

   Halide Bottlenecks 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “HalideBottlenecks.8bx”

   HDRMergeUI 19.0 - from the file “HDRMergeUI.8bf”

   HSB/HSL 19.0 - from the file “Standard MultiPlugin.8bf”

   IFF Format 19.0 - from the file “Standard MultiPlugin.8bf”

   IGES 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

   Ink Outlines 19.0 - from the file “Filter Gallery.8bf”

   JPEG 2000 19.0 - from the file “JPEG2000.8bi”

   Kurtosis 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

   Lens Blur 19.0 - from the file “Lens Blur.8bf”

   Lens Correction 19.0 - from the file “Lens Correction.8bf”

   Lens Flare 19.0 - from the file “Standard MultiPlugin.8bf”

   Liquify 19.0 - from the file “Liquify.8bf”

   Matlab Operation 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “ChannelPort.8bf”

   Maximum 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

   Mean 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

   Measurement Core 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “MeasurementCore.8me”

   Median 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

   Mezzotint 19.0 - from the file “Standard MultiPlugin.8bf”

   Minimum 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

   MMXCore Routines 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “MMXCore.8bx”

   Mosaic Tiles 19.0 - from the file “Filter Gallery.8bf”

   Multiprocessor Support 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “MultiProcessor Support.8bx”

   Neon Glow 19.0 - from the file “Filter Gallery.8bf”

   Note Paper 19.0 - from the file “Filter Gallery.8bf”

   NTSC Colors 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “NTSC Colors.8bf”

   Ocean Ripple 19.0 - from the file “Filter Gallery.8bf”

   ON1 Develop 2017 11.6.0 - from the file “PerfectEnhanceProxy.8li”

   ON1 Develop 2017 11.6.0 - from the file “PerfectEnhanceProxy.8li”

   ON1 Develop 2017 Filter 11.6.0 - from the file “PerfectEnhanceProxy.8li”

   ON1 Effects 2017 11.6.0 - from the file “PerfectEffects.8li”

   ON1 Effects 2017 11.6.0 - from the file “PerfectEffects.8li”

   ON1 Effects 2017 Filter 11.6.0 - from the file “PerfectEffects.8li”

   ON1 Resize 2017 11.6.0 - from the file “PerfectResizeProxy.8li”

   ON1 Resize 2017 Engine Automation 11.6.0 - from the file “PerfectResizeProxy.8li”

   ON1 Resize 2017 Engine Filter 11.6.0 - from the file “PerfectResizeProxy.8li”

   ON1 Resize 2017 Filter 11.6.0 - from the file “PerfectResizeProxy.8li”

   OpenEXR 19.0 - from the file “Standard MultiPlugin.8bf”

   Paint Daubs 19.0 - from the file “Filter Gallery.8bf”

   Palette Knife 19.0 - from the file “Filter Gallery.8bf”

   Patchwork 19.0 - from the file “Filter Gallery.8bf”

   Paths to Illustrator 19.0 - from the file “Standard MultiPlugin.8bf”

   PCX 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “PCX.8bi”

   Photocopy 19.0 - from the file “Filter Gallery.8bf”

   Photoshop 3D Engine 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Photoshop3DEngine.8bi”

   Photoshop Touch 19.0 - from the file “PSDX.8bi”

   Picture Package Filter 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “ChannelPort.8bf”

   Pinch 19.0 - from the file “Standard MultiPlugin.8bf”

   Pixar 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Pixar.8bi”

   Plaster 19.0 - from the file “Filter Gallery.8bf”

   Plastic Wrap 19.0 - from the file “Filter Gallery.8bf”

   PLY 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

   Pointillize 19.0 - from the file “Standard MultiPlugin.8bf”

   Polar Coordinates 19.0 - from the file “Standard MultiPlugin.8bf”

   Portable Bit Map 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “PBM.8bi”

   PortraitPro 1, 12, 1, 0 - from the file “PSFilterPPLauncher64.8bf”

   Poster Edges 19.0 - from the file “Filter Gallery.8bf”

   PRC 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

   Radial Blur 19.0 - from the file “Standard MultiPlugin.8bf”

   Radiance 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Radiance.8bi”

   Range 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

   Render Color Lookup Grid 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Export3DLUT.8be”

   Reticulation 19.0 - from the file “Filter Gallery.8bf”

   Ripple 19.0 - from the file “Standard MultiPlugin.8bf”

   Rough Pastels 19.0 - from the file “Filter Gallery.8bf”

   Save for Web 19.0 - from the file “Save for Web.8be”

   ScriptingSupport 19.0 - from the file “ScriptingSupport.8li”

   Shake Reduction 19.0 - from the file “Shake Reduction.8bf”

   Shear 19.0 - from the file “Standard MultiPlugin.8bf”

   Skewness 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

   Smart Blur 19.0 - from the file “Standard MultiPlugin.8bf”

   Smudge Stick 19.0 - from the file “Filter Gallery.8bf”

   Snap Art 4 4.1.0 - from the file “Alien Skin Snap Art 4 Photoshop x64.8bf”

   Solarize 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Solarize.8bf”

   Spaces 19.0 - from the file “Spaces.8li”

   Spatter 19.0 - from the file “Filter Gallery.8bf”

   Spherize 19.0 - from the file “Standard MultiPlugin.8bf”

   Sponge 19.0 - from the file “Filter Gallery.8bf”

   Sprayed Strokes 19.0 - from the file “Filter Gallery.8bf”

   Stained Glass 19.0 - from the file “Filter Gallery.8bf”

   Stamp 19.0 - from the file “Filter Gallery.8bf”

   Standard Deviation 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

   STL 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

   Sumi-e 19.0 - from the file “Filter Gallery.8bf”

   Summation 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

   Targa 19.0 - from the file “Standard MultiPlugin.8bf”

   Texturizer 19.0 - from the file “Filter Gallery.8bf”

   Tiles 19.0 - from the file “Standard MultiPlugin.8bf”

   Torn Edges 19.0 - from the file “Filter Gallery.8bf”

   Twirl 19.0 - from the file “Standard MultiPlugin.8bf”

   U3D 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

   Underpainting 19.0 - from the file “Filter Gallery.8bf”

   Vanishing Point 19.0 - from the file “VanishingPoint.8bf”

   Variance 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

   Virtual Reality Modeling Language | VRML 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

   Water Paper 19.0 - from the file “Filter Gallery.8bf”

   Watercolor 19.0 - from the file “Filter Gallery.8bf”

   Wave 19.0 - from the file “Standard MultiPlugin.8bf”

   Wavefront|OBJ 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

   WIA Support 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “WIASupport.8li”

   Wind 19.0 - from the file “Standard MultiPlugin.8bf”

   Wireless Bitmap 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “WBMP.8bi”

   ZigZag 19.0 - from the file “Standard MultiPlugin.8bf”

Optional and third party plug-ins:

   Analog Efex Pro 2 2.0.12.12 - from the file “C:\Program Files\Google\Nik Collection\Analog Efex Pro 2\Analog Efex Pro 2 (64-Bit)\Analog Efex Pro 2.8bf”

   BackgroundFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Background.8bf”

   Color Efex Pro 4 4.3.24.12 - from the file “C:\Program Files\Google\Nik Collection\Color Efex Pro 4\Color Efex Pro 4 (64-Bit)\Color Efex Pro 4.8bf”

   Dfine 2 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Dfine2.8bf”

   FineStructuresFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\FineStructures.8bf”

   HDR Efex Pro 2 2.2.24.12 - from the file “C:\Program Files\Google\Nik Collection\HDR Efex Pro 2\HDR Efex Pro 2 (64-Bit)\HDR Efex Pro 2.8bf”

   HotPixelsFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\HotPixels.8bf”

   Merge to HDR Efex Pro 2 2.2.24.12 - from the file “C:\Program Files\Google\Nik Collection\HDR Efex Pro 2\HDR Efex Pro 2 (64-Bit)\HDR Efex Pro 2.8bf”

   Nik Collection Selective Tool 2.1.28 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\Google\Selective Tool\SelectivePalette.8li”

   ShadowsFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Shadows.8bf”

   Sharpener Pro 3: (1) RAW Presharpener 3.1.21.12 - from the file “C:\Program Files\Google\Nik Collection\Sharpener Pro 3\Sharpener Pro 3 (64-Bit)\SHP3RPS.8bf”

   Sharpener Pro 3: (2) Output Sharpener 3.1.21.12 - from the file “C:\Program Files\Google\Nik Collection\Sharpener Pro 3\Sharpener Pro 3 (64-Bit)\SHP3OS.8bf”

   Silver Efex Pro 2 2.2.24.12 - from the file “C:\Program Files\Google\Nik Collection\Silver Efex Pro 2\Silver Efex Pro 2 (64-Bit)\Silver Efex Pro 2.8bf”

   SkinFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Skin.8bf”

   SkyFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Sky.8bf”

   StrongNoiseFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\StrongNoise.8bf”

   Viveza 2 2.1.21.12 - from the file “C:\Program Files\Google\Nik Collection\Viveza 2\Viveza 2 (64-Bit)\Viveza2.8bf”

Duplicate and Disabled plug-ins:

   Alien Skin Blow Up 3 3.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\Alien Skin\Blow Up 3\Alien Skin Blow Up 3 Automation x64.8li”

   Blow Up 3.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\Alien Skin\Blow Up 3\Alien Skin Blow Up 3 Photoshop x64.8bf”

Plug-ins that failed to load: NONE

Extensions:

   com.adobe.inapp.purchase  2.11.27 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\purchase.html”

   com.adobe.Butler.backend  2.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.Butler.backend\index.html”

   New Document  2.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.ccx.fnft\fnft.html”

   Libraries  2.11.27 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”

   Start  2.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.ccx.start\index.html”

   Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”

   Export As  3.0.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

   Export As  3.0.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

Installed TWAIN devices: NONE

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Adobe Employee ,
Nov 24, 2017 Nov 24, 2017

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Were you facing this issue before the Windows 10 Fall Creator update?

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Explorer ,
Nov 24, 2017 Nov 24, 2017

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I've just done some research on the Intel forums and there is an issue with their drivers and the Windows 10 Fall Creators Update.

Intel® Graphics Driver for Windows Version: 15.60.0.4849 and 388.13

WHQL 2017.9.10 installed.

I have had to disable the power settings to get stability using the below steps.

1. Navigate to Control Panel, Hardware and Sound and Power Options.

2. Select ‘Change power settings’ next to the active power plan.

3. Select ‘Change advanced power settings’ text link.

4. Select ‘Change settings that are currently unavailable’.

5. Find Graphics Settings or PCI Express and Link State Power

Management and set to Maximum performance, depending on what computer

you have.

6. Find Wireless Adapter Settings and set to Maximum performance.

7. Reboot your computer and retest.

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New Here ,
Dec 15, 2018 Dec 15, 2018

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This is a driver issue that none are addressing for some reason. I faced the same issue on my Asus GL553VE laptop. I have blogged about this and written a working solution. You can find it here - http://bit.ly/stopwindowsupdates

I for one have stopped updating Windows as my work takes a beating. All applications work like a charm as long as I am on Windows build 1607. And I have 0 plans on updating Windows for now.

You can go ahead and update all your drivers as long as you are on Windows Build 1607.

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New Here ,
Dec 22, 2018 Dec 22, 2018

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Hi,

I have GL553VD, latest nvidia driver, latest win10 1809, playing and working on the pc has been pain in the ass, with crashings and bsod,

i tried mutiple nvidia drivers, nothing work, i'm now using photoshop with intel hd card, and working fine but so slow with big texture, anyway,

do you think the issue the from the win10 latest version ? is 1607 working fine with nvidia latest driver because some games like ac odyssey and battlefield V needs the latest nvidia driver

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New Here ,
Dec 22, 2018 Dec 22, 2018

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Windows Version above 1607 will cause a crash with any Nvidia drivers. As long as you are on 1607 you can choose to update your drivers without any issue. I can confirm this!

I have also blogged on how to prevent Windows from updating. Do exactly as mentioned and you'll have no issue.

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Community Expert ,
Dec 22, 2018 Dec 22, 2018

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sandeepb9545327  wrote

Windows Version above 1607 will cause a crash with any Nvidia drivers. As long as you are on 1607 you can choose to update your drivers without any issue. I can confirm this!

It may be true on your PC but not an all. My system works perfectly on Windows 10 v1803 with Nvidia GTX1080 driver 416.34

Also to upgrade to CC2019 (V20.0.1) on Windows 10 requires v1709 or later.

Dave

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New Here ,
Dec 22, 2018 Dec 22, 2018

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I should have made my reply and blog a little more clear. This only holds true for laptops with Nvidia cards and not desktops.

A little search and you'll find this issue across many forums and channels. And this issue is not only with Adobe products, it's a problem that's rampant across applications that use the GPU specifically. Blender, Cinema4D, DaVinci, etc.

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Explorer ,
Dec 22, 2018 Dec 22, 2018

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My laptop is now stable again running 1809. And the below drivers. I have turned of automatic driver updates. My laptop was down for two weeks.

Graphics

Monitor

Name Generic PnP Monitor on Intel HD Graphics 630

Current Resolution 1536x864 pixels

Work Resolution 1536x824 pixels

State Enabled, Primary

Monitor Width 1920

Monitor Height 1080

Monitor BPP 32 bits per pixel

Monitor Frequency 60 Hz

Device \\.\DISPLAY1\Monitor0

Intel HD Graphics 630

Manufacturer Intel

Model HD Graphics 630

Device ID 8086-591B

Revision 5

Subvendor ASUStek Computer Inc (1043)

Current Performance Level Level 0

Voltage 0.875 V

Driver version 25.20.100.6373

Count of performance levels : 1

Level 1 - "Perf Level 0"

NVIDIA GeForce GTX 1050

Manufacturer NVIDIA

Model GeForce GTX 1050

Device ID 10DE-1C8D

Revision A2

Subvendor ASUStek Computer Inc (1043)

Current Performance Level Level 0

Current GPU Clock 1354 MHz

Current Memory Clock 3504 MHz

Current Shader Clock 3504 MHz

Voltage 0.875 V

Technology 14 nm

Bus Interface PCI Express x16

Temperature 46 °C

Driver version 24.21.13.9924

BIOS Version 86.07.3c.00.1f

Memory 4095 MB

Count of performance levels : 1

Level 1 - "Perf Level 0"

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New Here ,
Dec 23, 2018 Dec 23, 2018

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Do let us know what you did..

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Explorer ,
Dec 23, 2018 Dec 23, 2018

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Microsoft support got me to do an inplace upgrade of windows 10. I have herb used DDU to remove intel and NVIDIA drivers. Installed the driver versions above then turned off auto driver updates again.

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Community Beginner ,
Dec 31, 2018 Dec 31, 2018

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I´ve reinstall windows 10 (clean method) but it already starts with newer windows update installed (I think it install automatically when able wifi). Also I found the 1809 build available to download directly from windows site. Installed it but the issue still occurs.
It´s indeed an annoying problem and I tell you guys: WINDOWS NO MORE.

I´ll have to save money to buy an apple.

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New Here ,
Jan 01, 2019 Jan 01, 2019

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Or you could just follow a working solution posted in this thread! Gosh!! Why have your laptop /desktop connected to the internet during an install?! Especially when you know windows will install the latest update...

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New Here ,
Dec 23, 2018 Dec 23, 2018

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Have you ever found a solution for this problem? I have a Lenovo laptop with a dedicated GTX 1050 gpu with the same problem

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New Here ,
Dec 23, 2018 Dec 23, 2018

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I have written a solution to the problem. It's somewhere listed in this discussion.

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New Here ,
Nov 23, 2017 Nov 23, 2017

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Same here the latest version update didn't solve the problem. uninstalling and installing the same version also doesn't help, the GPU works only with 2017 release.

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Community Expert ,
Nov 24, 2017 Nov 24, 2017

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impalamauritius   Your system info shows you are using a graphics card that is no longer officially supported. Your driver is also 18 months old. You may want to try updating.

Photoshop graphics processor (GPU) card FAQ

kbtphotosinozcc  You are trying to use 2 GPUs which is known to cause issues with Photoshop. See section 7 in this :

Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

ArtNeon You have not posted the full system info but your first post shows two GPUs. Take a look at this in full - but particularly section 7

Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

Dave

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Explorer ,
Nov 24, 2017 Nov 24, 2017

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Thanks for the reply Dave. I have tried those steps. I am running a laptop which like most laptops has two GPUs. I did not have any issues for the last 12 months, the BSOD has only occurred since the 19.01 update installed last night.

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Community Expert ,
Nov 24, 2017 Nov 24, 2017

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Having two GPUs installed is not an issue - Photoshop trying to use two does cause issues. Did you take the steps to ensure Photoshop is only using one (as per sections 7 & 8 in the link I gave).

You can tell if it only sees one , as only one will be reported in the Photoshop Help System Info

Dave

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Explorer ,
Nov 24, 2017 Nov 24, 2017

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I followed step 7, step 8 is not recommended.  And would only cause other issues on my laptop. When I go into preferences in photoshop only the Nvidia Card is shown.

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Explorer ,
Dec 01, 2018 Dec 01, 2018

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I too have been experiencing similar problems. When Ps does crash (with GPU enabled with 'basic') it exits elegantly with a crash report, and when I send off the report I'll see a message that implies Adobe knows about this problem, which takes me to the "GPU problems" kb article posted numerous times here.

My GPU is Intel HD Graphics 630, which is listed as a "tested GPU", but according to the most recent driver from Intel it should be capable of OpenCL.

https://downloadcenter.intel.com/download/28139/Intel-Graphics-Driver-for-Windows-10?product=80939

Unfortunately, its installer wont let me install it, stating ASUS requires that its own drivers be used. I've contacted ASUS regarding the problem.

I've also tried enabling the Windows 10 Power option 'maximum performance' for "Intel Graphics", which didn't work for me.

TIA

~~~~~~~~~~~~~~~~~~~ system info ~~~~~~~~~~~~~~~~~~

Adobe Photoshop Version: 20.0.1 20181029.r.41 2018/010/29: 1197484  x64

Number of Launches: 6

Operating System: Windows 10 64-bit

Version: 10 or greater 10.0.17134.1

System architecture: Intel CPU Family:6, Model:14, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

Physical processor count: 4

Processor speed: 3000 MHz

Built-in memory: 8099 MB

Free memory: 5176 MB

Memory available to Photoshop: 7394 MB

Memory used by Photoshop: 70 %

Alias Layers: Disabled.

Modifier Palette: Enabled.

Highbeam: Enabled.

Image tile size: 1024K

Image cache levels: 4

Font Preview: Medium

TextComposer: Latin

Display: 1

Display Bounds: top=0, left=0, bottom=1080, right=1920

Display: 2

Display Bounds: top=0, left=-1680, bottom=1050, right=0

OpenGL Drawing: Disabled.

OpenGL Allow Old GPUs: Not Detected.

AIFCoreInitialized=1

AIFOGLInitialized=1

OGLContextCreated=1

NumGLGPUs=1

NumCLGPUs=1

NumNativeGPUs=0

glgpu[0].GLVersion="4.1"

glgpu[0].IsIntegratedGLGPU=0

glgpu[0].GLMemoryMB=1024

glgpu[0].GLName="Intel(R) HD Graphics 630"

glgpu[0].GLVendor="Intel"

glgpu[0].GLVendorID=32902

glgpu[0].GLDriverVersion="22.20.16.4836"

glgpu[0].GLRectTextureSize=16384

glgpu[0].GLRenderer="Intel(R) HD Graphics 630"

glgpu[0].GLRendererID=22802

glgpu[0].HasGLNPOTSupport=1

glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_617f5cb5e6391314\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_617f5cb5e6391314\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_617f5cb5e6391314\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_617f5cb5e6391314\igd12umd64.dll"

glgpu[0].GLDriverDate="20171017000000.000000-000"

glgpu[0].CanCompileProgramGLSL=1

glgpu[0].GLFrameBufferOK=1

glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Build 22.20.16.4836"

glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[64]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0

clgpu[0].CLPlatformVersion="2.1 "

clgpu[0].CLDeviceVersion="2.1 "

clgpu[0].IsIntegratedCLGPU=1

clgpu[0].CLMemoryMB=3231

clgpu[0].CLName="Intel(R) HD Graphics 630"

clgpu[0].CLVendor="Intel(R) Corporation"

clgpu[0].CLVendorID=32902

clgpu[0].CLDriverVersion="22.20.16.4836"

clgpu[0].CLBandwidth=1.10562e+10

clgpu[0].CLCompute=159.14

License Type: Subscription

Serial number: 96040621661413733548

GUIDBucket:Composite Core (enable_composite_core): onComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2019\

Temporary file path: C:\Users\micha\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

  Startup, 930.8G, 141.0G free

Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\Plug-Ins\

Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2019\Plug-Ins\

Installed components:

   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

   ACE.dll   ACE 2018/09/06-18:53:59   79.601691   79.601691

   AdbePM.dll   PatchMatch 2018/09/10:19:04:15   1.601805   1.601805

   AdobeLinguistic.dll   Adobe Linguisitc Library   13.0.0.0  

   AdobeOwl.dll   Adobe Owl   5.3.0  

   AdobePDFL.dll   PDFL 2018/08/23-00:56:13   79.301181   79.301181

   AdobePIP.dll   Adobe Product Improvement Program   8.0.0.41.47939  

   AdobeSVGAGM.dll   AdobeSVGAGM   79.600623   79.600623

   AdobeXMP.dll   Adobe XMP Core 2018/08/13-16:40:22   79.163499   79.163499

   AdobeXMPFiles.dll   Adobe XMP Files 2018/08/13-16:40:22   79.163499   79.163499

   AdobeXMPScript.dll   Adobe XMP Script 2018/08/13-16:40:22   79.163499   79.163499

   adobe_caps.dll   Adobe CAPS   10,0,0,6  

   AGM.dll   AGM 2018/08/14-01:11:25   79.600623   79.600623

   ahclient.dll    AdobeHelp Dynamic Link Library   4.0.0.0  

   AIDE.dll   AIDE 2018/08/10-16:31:38   79.600470   79.600470

   ARE.dll   ARE 2018/08/14-01:11:25   79.600623   79.600623

   AXE8SharedExpat.dll   AXE8SharedExpat 2018/06/25-18:00:38   79.598424   79.598424

   AXEDOMCore.dll   AXEDOMCore 2018/06/25-18:00:38   79.598424   79.598424

   Bib.dll   BIB 2018/08/14-01:11:25   79.600623   79.600623

   BIBUtils.dll   BIBUtils 2018/08/14-01:11:25   79.600623   79.600623

   boost_date_time.dll   photoshopdva   12.1.0  

   boost_filesystem.dll   photoshopdva   12.1.0  

   boost_system.dll   photoshopdva   12.1.0  

   boost_threads.dll   photoshopdva   12.1.0  

   cg.dll   NVIDIA Cg Runtime   3.0.00007  

   cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

   CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1

   CoolType.dll   CoolType 2018/08/14-01:11:25   79.600623   79.600623

   CRClient.dll   Adobe Crash Reporter Client DLL   2.0.3.0  

   dnssd.dll   Bonjour   3,0,0,2  

   dvaaccelerate.dll   photoshopdva   12.1.0  

   dvaappsupport.dll   photoshopdva   12.1.0  

   dvaaudiodevice.dll   photoshopdva   12.1.0  

   dvacore.dll   photoshopdva   12.1.0  

   dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0  

   dvamarshal.dll   photoshopdva   12.1.0  

   dvamediatypes.dll   photoshopdva   12.1.0  

   dvametadata.dll   photoshopdva   12.1.0  

   dvametadataapi.dll   photoshopdva   12.1.0  

   dvametadataui.dll   photoshopdva   12.1.0  

   dvaplayer.dll   photoshopdva   12.1.0  

   dvascripting.dll   photoshopdva   12.1.0  

   dvatransport.dll   photoshopdva   12.1.0  

   dvaui.dll   photoshopdva   12.1.0  

   dvaunittesting.dll   photoshopdva   12.1.0  

   dynamiclink.dll   photoshopdva   12.1.0  

   ExtendScript.dll   ExtendScript 2017/08/31-12:13:14   81.1157194   81.1157194

   icucnv58.dll   International Components for Unicode   58, 2, 0, 0  

   icudt58.dll   International Components for Unicode   58, 2, 0, 0  

   icuuc58.dll   International Components for Unicode   58, 2, 0, 0  

   igestep30.dll   IGES Reader   9.3.0.113  

   JP2KLib.dll   JP2KLib 2018/06/25-18:00:38   79.271024   79.271024

   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  

   libmmd.dll   Intel(R) C/C++/Fortran Compiler   18.0.0  

   LogSession.dll   LogSession   8.0.0.41.47939  

   mediacoreif.dll   photoshopdva   12.1.0  

   MPS.dll   MPS 2018/08/06-15:20:35   79.600183   79.600183

   pdfsettings.dll   Adobe PDFSettings   1.04  

   Photoshop.dll   Adobe Photoshop CC 2019   20.0  

   Plugin.dll   Adobe Photoshop CC 2019   20.0  

   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   9.2.1  

   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   9.2.1.39  

   PSCloud.dll                                                   1.0.0.1  

   PSViews.dll   Adobe Photoshop CC 2019   20.0  

   SCCore.dll   ScCore 2017/08/31-12:13:14   81.1157194   81.1157194

   SVGRE.dll   SVGRE   79.600623   79.600623

   svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   18.0.0  

   tbb.dll   Intel(R) Threading Building Blocks for Windows   2018, 0, 2017, 1205  

   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2018, 0, 2017, 1205  

   TfFontMgr.dll   FontMgr   9.3.0.113  

   TfKernel.dll   Kernel   9.3.0.113  

   TFKGEOM.dll   Kernel Geom   9.3.0.113  

   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  

   VulcanControl.dll   Vulcan Application Control Library   5.3.0.16  

   VulcanMessage5.dll   Vulcan Message Library   5.3.0.16  

   WinRTSupport.dll   Adobe Photoshop Windows RT Support   20.0.0.0  

   WRServices.dll   WRServices Tue August 14 2018 12:26:24   Build 0.23627   0.23627

   wu3d.dll   U3D Writer   9.3.0.113  

Required plug-ins:

   3D Studio 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “U3D.8bi”

   Accented Edges 20.0 - from the file “Filter Gallery.8bf”

   Adaptive Wide Angle 20.0 - from the file “Adaptive Wide Angle.8bf”

   Analog Efex Pro 2 5.0.0.0 - from the file “Analog Efex Pro 2.8bf”

   Angled Strokes 20.0 - from the file “Filter Gallery.8bf”

   Average 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “Average.8bf”

   BackgroundFilter 5.0.0.0 - from the file “Background.8bf”

   Bas Relief 20.0 - from the file “Filter Gallery.8bf”

   BMP 20.0 - from the file “Standard MultiPlugin.8bf”

   Camera Raw 11.0 - from the file “Camera Raw.8bi”

   Camera Raw Filter 11.0 - from the file “Camera Raw.8bi”

   Chalk && Charcoal 20.0 - from the file “Filter Gallery.8bf”

   Charcoal 20.0 - from the file “Filter Gallery.8bf”

   Chrome 20.0 - from the file “Filter Gallery.8bf”

   Cineon 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “Cineon.8bi”

   Clouds 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “Clouds.8bf”

   Collada 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “U3D.8bi”

   Color Efex Pro 4 5.0.0.0 - from the file “Color Efex Pro 4.8bf”

   Color Halftone 20.0 - from the file “Standard MultiPlugin.8bf”

   Colored Pencil 20.0 - from the file “Filter Gallery.8bf”

   Conté Crayon 20.0 - from the file “Filter Gallery.8bf”

   Craquelure 20.0 - from the file “Filter Gallery.8bf”

   Crop and Straighten Photos 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “CropPhotosAuto.8li”

   Crop and Straighten Photos Filter 20.0 - from the file “Standard MultiPlugin.8bf”

   Crosshatch 20.0 - from the file “Filter Gallery.8bf”

   Crystallize 20.0 - from the file “Standard MultiPlugin.8bf”

   Cutout 20.0 - from the file “Filter Gallery.8bf”

   Dark Strokes 20.0 - from the file “Filter Gallery.8bf”

   De-Interlace 20.0 - from the file “Standard MultiPlugin.8bf”

   Dfine 2 5.0.0.0 - from the file “Dfine2.8bf”

   Dicom 20.0 - from the file “Dicom.8bi”

   Difference Clouds 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “Clouds.8bf”

   Diffuse Glow 20.0 - from the file “Filter Gallery.8bf”

   Displace 20.0 - from the file “Standard MultiPlugin.8bf”

   Dry Brush 20.0 - from the file “Filter Gallery.8bf”

   Eazel Acquire 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “EazelAcquire.8ba”

   Entropy 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “statistics.8ba”

   Export Color Lookup Tables 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “Export3DLUT.8be”

   Extrude 20.0 - from the file “Standard MultiPlugin.8bf”

   FastCore Routines 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “FastCore.8bx”

   Fibers 20.0 - from the file “Standard MultiPlugin.8bf”

   Film Grain 20.0 - from the file “Filter Gallery.8bf”

   Filter Gallery 20.0 - from the file “Filter Gallery.8bf”

   FineStructuresFilter 5.0.0.0 - from the file “FineStructures.8bf”

   Flash 3D 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “U3D.8bi”

   Fresco 20.0 - from the file “Filter Gallery.8bf”

   Glass 20.0 - from the file “Filter Gallery.8bf”

   Glowing Edges 20.0 - from the file “Filter Gallery.8bf”

   Google Earth 4 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “U3D.8bi”

   Grain 20.0 - from the file “Filter Gallery.8bf”

   Graphic Pen 20.0 - from the file “Filter Gallery.8bf”

   Halftone Pattern 20.0 - from the file “Filter Gallery.8bf”

   Halide Bottlenecks 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “HalideBottlenecks.8bx”

   HDR Efex Pro 2 5.0.0.0 - from the file “HDR Efex Pro 2.8bf”

   HDRMergeUI 20.0 - from the file “HDRMergeUI.8bf”

   HotPixelsFilter 5.0.0.0 - from the file “HotPixels.8bf”

   HSB/HSL 20.0 - from the file “Standard MultiPlugin.8bf”

   IFF Format 20.0 - from the file “Standard MultiPlugin.8bf”

   IGES 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “U3D.8bi”

   Ink Outlines 20.0 - from the file “Filter Gallery.8bf”

   JPEG 2000 20.0 - from the file “JPEG2000.8bi”

   Kurtosis 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “statistics.8ba”

   Lens Blur 20.0 - from the file “Lens Blur.8bf”

   Lens Correction 20.0 - from the file “Lens Correction.8bf”

   Lens Flare 20.0 - from the file “Standard MultiPlugin.8bf”

   Liquify 20.0 - from the file “Liquify.8bf”

   Matlab Operation 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “ChannelPort.8bf”

   Maximum 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “statistics.8ba”

   Mean 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “statistics.8ba”

   Measurement Core 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “MeasurementCore.8me”

   Median 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “statistics.8ba”

   Merge to HDR Efex Pro 2 5.0.0.0 - from the file “HDR Efex Pro 2.8bf”

   Mezzotint 20.0 - from the file “Standard MultiPlugin.8bf”

   Minimum 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “statistics.8ba”

   MMXCore Routines 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “MMXCore.8bx”

   Mosaic Tiles 20.0 - from the file “Filter Gallery.8bf”

   Multiprocessor Support 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “MultiProcessor Support.8bx”

   Neon Glow 20.0 - from the file “Filter Gallery.8bf”

   Nik Collection Selective Tool 5.0.0 - from the file “SelectivePalette.8li”

   Note Paper 20.0 - from the file “Filter Gallery.8bf”

   NTSC Colors 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “NTSC Colors.8bf”

   Ocean Ripple 20.0 - from the file “Filter Gallery.8bf”

   OpenEXR 20.0 - from the file “Standard MultiPlugin.8bf”

   Paint Daubs 20.0 - from the file “Filter Gallery.8bf”

   Palette Knife 20.0 - from the file “Filter Gallery.8bf”

   Patchwork 20.0 - from the file “Filter Gallery.8bf”

   Paths to Illustrator 20.0 - from the file “Standard MultiPlugin.8bf”

   PCX 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “PCX.8bi”

   Photocopy 20.0 - from the file “Filter Gallery.8bf”

   Picture Package Filter 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “ChannelPort.8bf”

   Pinch 20.0 - from the file “Standard MultiPlugin.8bf”

   Pixar 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “Pixar.8bi”

   Plaster 20.0 - from the file “Filter Gallery.8bf”

   Plastic Wrap 20.0 - from the file “Filter Gallery.8bf”

   PLY 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “U3D.8bi”

   Pointillize 20.0 - from the file “Standard MultiPlugin.8bf”

   Polar Coordinates 20.0 - from the file “Standard MultiPlugin.8bf”

   Portable Bit Map 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “PBM.8bi”

   Poster Edges 20.0 - from the file “Filter Gallery.8bf”

   PRC 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “U3D.8bi”

   Radial Blur 20.0 - from the file “Standard MultiPlugin.8bf”

   Radiance 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “Radiance.8bi”

   Range 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “statistics.8ba”

   Render Color Lookup Grid 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “Export3DLUT.8be”

   Reticulation 20.0 - from the file “Filter Gallery.8bf”

   Ripple 20.0 - from the file “Standard MultiPlugin.8bf”

   Rough Pastels 20.0 - from the file “Filter Gallery.8bf”

   Save for Web 20.0 - from the file “Save for Web.8be”

   ScriptingSupport 20.0 - from the file “ScriptingSupport.8li”

   ShadowsFilter 5.0.0.0 - from the file “Shadows.8bf”

   Shake Reduction 20.0 - from the file “Shake Reduction.8bf”

   Sharpener Pro 3: (1) RAW Presharpener 5.0.0.0 - from the file “SHP3RPS.8bf”

   Sharpener Pro 3: (2) Output Sharpener 5.0.0.0 - from the file “SHP3OS.8bf”

   Shear 20.0 - from the file “Standard MultiPlugin.8bf”

   Silver Efex Pro 2 5.0.0.0 - from the file “Silver Efex Pro 2.8bf”

   Skewness 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “statistics.8ba”

   SkinFilter 5.0.0.0 - from the file “Skin.8bf”

   SkyFilter 5.0.0.0 - from the file “Sky.8bf”

   Smart Blur 20.0 - from the file “Standard MultiPlugin.8bf”

   Smudge Stick 20.0 - from the file “Filter Gallery.8bf”

   Solarize 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “Solarize.8bf”

   Spaces 20.0 - from the file “Spaces.8li”

   Spatter 20.0 - from the file “Filter Gallery.8bf”

   Spherize 20.0 - from the file “Standard MultiPlugin.8bf”

   Sponge 20.0 - from the file “Filter Gallery.8bf”

   Sprayed Strokes 20.0 - from the file “Filter Gallery.8bf”

   Stained Glass 20.0 - from the file “Filter Gallery.8bf”

   Stamp 20.0 - from the file “Filter Gallery.8bf”

   Standard Deviation 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “statistics.8ba”

   STL 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “U3D.8bi”

   StrongNoiseFilter 5.0.0.0 - from the file “StrongNoise.8bf”

   Sumi-e 20.0 - from the file “Filter Gallery.8bf”

   Summation 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “statistics.8ba”

   Targa 20.0 - from the file “Standard MultiPlugin.8bf”

   Texturizer 20.0 - from the file “Filter Gallery.8bf”

   Tiles 20.0 - from the file “Standard MultiPlugin.8bf”

   Torn Edges 20.0 - from the file “Filter Gallery.8bf”

   Twirl 20.0 - from the file “Standard MultiPlugin.8bf”

   U3D 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “U3D.8bi”

   Underpainting 20.0 - from the file “Filter Gallery.8bf”

   Vanishing Point 20.0 - from the file “VanishingPoint.8bf”

   Variance 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “statistics.8ba”

   Virtual Reality Modeling Language | VRML 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “U3D.8bi”

   Viveza 2 5.0.0.0 - from the file “Viveza2.8bf”

   VueScan 1.0.00 - from the file “VueScan.8ba”

   Water Paper 20.0 - from the file “Filter Gallery.8bf”

   Watercolor 20.0 - from the file “Filter Gallery.8bf”

   Wave 20.0 - from the file “Standard MultiPlugin.8bf”

   Wavefront|OBJ 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “U3D.8bi”

   WIA Support 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “WIASupport.8li”

   Wind 20.0 - from the file “Standard MultiPlugin.8bf”

   Wireless Bitmap 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “WBMP.8bi”

   ZigZag 20.0 - from the file “Standard MultiPlugin.8bf”

Optional and third party plug-ins: NONE

Duplicate and Disabled plug-ins: NONE

Plug-ins that failed to load: NONE

Extensions:

   com.adobe.inapp.purchase  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_0_231\purchaseStock.html”

   com.adobe.Butler.backend  2.1.1 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.Butler.backend\index.html”

   New Document  2.5.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-2.5.1\fnft.html?v=2.5.1.8”

   Libraries  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_0_231\index.html”

   com.adobe.stock.panel.licensing  0.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.stock.panel.licensing\index.html”

   com.adobe.inapp.typekit.purchase  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_0_231\purchaseTypekit.html”

   Home  2.5.2 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2019\index.html?v=2.5.2.15”

   Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”

   Export As  4.6.3 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

   Export As  4.6.3 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

Installed TWAIN devices: NONE

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Explorer ,
Dec 12, 2018 Dec 12, 2018

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After researching all I could find regarding why the latest version of Ps CC (and for that matter, Lr Classic) we’re crashing and reporting GPU problems associated with an ASUS integrated Intel HD 630 graphics, not to mention going ‘round & ‘round with ASUS support over their support of this GPU, I finally gave up and uninstalled the ASUS driver and allowed my Windows 10 Pro (64bit) to roll back the driver.

Should I be surprised to find that i’m now able to enable GPU support within both Ps and Lr to no longer experience any problems? I probably should, but I’m not, and I’ll finish up here just by concluding “making sure you have the most recent driver” isn’t always the answer to problems, and may even be the cause... although your mileage may vary...

Holidays’ Cheers

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