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CS6 error opening images

New Here ,
Nov 24, 2017 Nov 24, 2017

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I recently had a new computer and this is happening to my high res images when I open in CS6 - (only to view the actual images aren't affected) can anyone tell me why or suggest a setting change? Also when trying to open up a new document whilst the pictures are like this, I only get a black screen no work area?

CS6 - opening up picture.jpg

Thanks, Louisa

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Adobe
Community Expert ,
Nov 24, 2017 Nov 24, 2017

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Make sure you have the latest Device driver install for your Display's adapter.

JJMack

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Community Expert ,
Nov 24, 2017 Nov 24, 2017

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This is definitely a video card driver issue.

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