How do I stop PS6 from saving a jpg file as .eps file?

[C Vandenberg]

Have a PS6 question (and please no comments about the cc as I am already using it on my limit of 2 computers)

-> When saving a file using Save or Save As and want the format to be a .jpg, PS6 is saving the file as an .eps

-> I have tried flattening the layers & reducing the size first, but it didn't help. Generally these have been DNG files (which shouldn't matter)

->What do I need to do to get it to save the file in the jpeg format?

-> Don't want to have to use Save for Web (takes longer)

Thanks

[Chuck Uebele]

You have jpg selected as the file type and it's still saving as an EPS? Can you show some screen shots?

[C Vandenberg]

I have a screen print but have to figure out how to add it

It's a tiff file that I want to save as a jpeg

I flattened it but it happens when i don't flatten it

I also change the size for the jpegs but that doensn't seem to matter either

[C Vandenberg]

Had to re-save this in PS5 because the eps wouldn't load

[C Vandenberg]

Sent the screen shots but have not hear back

Any ideas on what to do

I reloaded the software and it now won't even open a file

Got an other ideas?

[Chuck Uebele · Accepted solution]

It sounds like you might need to reinstall Photoshop. Make sure you deactivate it first through the help menu. I would also use the CC cleaner tool: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Use the Creative Cloud Cleaner Tool to solve installation problems

There are instructions for using it with CS6.

[C Vandenberg]

Thank you for the suggestion ... I was thinking the same thing as nothing was working

It's working now

Also will look into the cc cleaner tool

Thanks again

[Derek Cross]

The format is sticky. Are you sure that JPG isn't listed in the Format drop-down menu when you Save As?

If its not reset your Photoshop preferences.

[C Vandenberg]

Yes, it is listed as one of the choices

I click on it but the file name at the top appears as .eps ,,,, not ,jpg

[Derek Cross]

Does it happen with other images or just this one?

[C Vandenberg]

All of them

[Derek Cross]

Reset your preferences which in recent versions of Photoshop you can do under the General tab in Photoshop preferences. If you don't have that facility in your version: Close Photoshop then hold down Ctrl + Alt + Shift (Windows) or Cmd + Ctrl + Opt + Shift (Mac), and relaunch Photoshop. Respond in the affirmative to the dialog asking if you really want to replace the preferences.

[C Vandenberg]

The option to reset preferences isn't there

So I did the restart as you said, but it did not ask about the preferences

It did ask about - Delete PS Program Settings files

     - Tried both yes and no

Now it won't open anything

It says - Could not complete your request because of a program error.

[C Vandenberg]

Did not work

[C Vandenberg]

The above did not solve the issue ... so it is not the correct answer

I totally reloaded the software and now it wont even open a file

It's worse than before

Don't know what to do

Do you have any more ideas on what to do ????

[Chuck Uebele]

If it's working, and you reinstalled PS, you don't need to use CC Cleaner. You use that after you uninstall, and before you reinstall. Glad it's working now.