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size troubles :-)

New Here ,
Nov 26, 2017 Nov 26, 2017

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Sketch.png

Hello I can't watch the frame entirely even if I change the screen settings of my PC from 1020 x 1080 to 1200x800 (for example) and the size of text form 150% to 100% ...  🙂

How can I fix this stupid mistake ? 🙂

thanks

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General troubleshooting

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Adobe Employee ,
Nov 29, 2017 Nov 29, 2017

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Hello Demi_Humain

We apologize for the inconvenience caused. Please check for any pending updates from Help>Check for updates. You may also try to repair the installation files from Help>Repair installation files (only for windows).

If the issue persists, please share the following details:

  • Is it an Acrobat or free desktop version of Reader installed? Check for Help>About Adobe Acrobat/Reader.
  • What is the dot version of Acrobat or Reader installed? Check for Help>About Adobe Acrobat/Reader.
  • Do you have a 4K monitor, make and model of Machine and Monitor.

Hope this helps, and let us know how it goes.

Regards,

Anand Sri.

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