Anish*Adobe's Profile | Adobe Community

Can't purchase Creative Cloud subscription

I have been trying to purchase a Creative Cloud subscription for the last few days and it does not work. I've tried different browsers, different devices and even calling adobe sales and it still…

• in Adobe Creative Cloud •

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Anish*Adobe (to mardystellar) 2 weeks ago (Show more Show less)

Hi mardystellar, Please try and order the product and let me know if it works for you. ^Ani

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How do I add Creative Cloud to my Photography only plan? I need Illustrator.

sdakes 1 month ago (Show more)

I have the Creative Cloud for Photography only. I need to use Illustrator as well. I have tried to update but I am not having any success.

• in Adobe Creative Cloud •

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Anish*Adobe (to sdakes) 1 month ago (Show more Show less)

Hi sdakes, I apologize for the poor purchase experience. I request you to call our direct sales line at 800-585-0774 ^Ani

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Two Creative Cloud Plans in one account?

Gespinha 1 month ago (Show more)

Hi there, Is it possible to have two different Creative Cloud Plans in the one account? (for example, one Single App plan and one Photography Plan) Thanks

• in Adobe Creative Cloud •

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Anish*Adobe (to Gespinha) 1 month ago (Show more Show less)

Hi Gesphina, Yes you can purchase a single app and a photography plan. ^Ani

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Creative Cloud's "Apps" keeps on buffering, won't show any downloads and "quit" option is disabled.

maskie 1 month ago (Show more)

"lopeta" means "quit" I can't download anything even though my system requirements are met and everything should be okay. This is the only image I will get I'm using mac 10.9.5 and safari.

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Anish*Adobe (to maskie) 1 month ago (Show more Show less)

Hi maskie, Please try the steps mentioned here - App doesn’t open | Progress wheel spins continually ^Ani

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I would like to cancel my subscription, but am finding it quite impossible to do so over the internet, is there any way to speak to someone about canceling this?!?

Nothdute 1 month ago (Show more)

No matter how many times I try there seems to be no way to cancel my subscription, any suggestions on how to do so?

• in Adobe Creative Cloud •

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Anish*Adobe (to Nothdute) 1 month ago (Show more Show less)

Hi Nothdute, See - Cancel your membership or subscription | Creative Cloud ^Ani

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I want to cancel my subscription plan.

pentotark 2 months ago (Show more)

Can someone from customer care help me with that? Thank you.

• in Adobe Creative Cloud •

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Anish*Adobe (to pentotark) 2 months ago (Show more Show less)

Hi pentotark, See - Cancel your membership or subscription | Creative Cloud ^Ani

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Adobe Flash Player on Windows Embedded

ArkadyDR 2 months ago (Show more)

Hi, My company produces a software product used for training purposes. In addition to the software we also provide customers with standard desktop PC hardware with Windows installed on it. In…

• in Adobe Licensing •

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Anish*Adobe (to ArkadyDR) 2 months ago (Show more Show less)

Hi Darrell, See - Adobe Flash Player | FAQ as most of the questions are answered on FAQ or if you would like to obtain a license to distribute the Adobe Flash player then you would need to apply…

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Is there a payment plans that allows me to use the adobe suite on my work dell and my home mac?

inno_reb 2 months ago (Show more)

Is there a payment plans that allows me to use the adobe suite on my work dell and my home mac?

• in Adobe Licensing •

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Anish*Adobe (to inno_reb) 2 months ago (Show more Show less)

Hi inno_reb Creative Cloud applications can be installed on two operating systems (Mac, Win) See the common questions answered here - Creative Cloud Help | Creative Cloud / Common Questions …

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Help! Problems with my serial number!

Miepisch 2 months ago (Show more)

Three weeks ago, I received the message that it seemed like I was working with a counterfeit version of CS3. That's not true, seven years ago I bought the total package and created an account on…

• in Adobe Licensing •

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Anish*Adobe (to Miepisch) 2 months ago (Show more Show less)

Hi Miepisch, Could you please try to download the copy of CS3 Download CS3 products and then run the installer, it will repair the currently installed applications and then you could uninstall the…

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Where to find free trial for CS6?

rt123456 2 months ago (Show more)

Where can I find a free trial of Flash CS6?

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Anish*Adobe (to rt123456) 2 months ago (Show more Show less)

Hi rt123456, Please download the installer from the below mentioned link http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html ^Ani

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License Swap PC to Mac

Desert Empress 2 months ago (Show more)

I have a copy of CS5 Web Premium. My PC laptop has "died" and I am now the owner of a Macbook Pro to replace it. I would like to use my CS5 on my new mac and have no interest in upgrading to either…

• in Adobe Licensing •

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Anish*Adobe (to Desert Empress) 2 months ago (Show more Show less)

Hi DesertEmpress, License can be swapped from Windows to Mac for current version only, which is CS6 in this case. If you have an older version of a product, you must order an upgrade instead of a…

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