I can't share or accept invitations to collaborate. Any ideas on what is causing this or how to troubleshoot?
There was some issue with our backend. We have fixed it now. You should now be able to accept sharing invites without any issues.
A TV series I'm hoping to write for uses Adobe Story and, having spent a while using the free browser version, I've just gone for a monthly subscription - partly to have a separate desktop client,…
Sorry, but we currently do not have these two functionality in the Editor. i.e. Cut, Copy and Paste options in the Right Click menu and using Shift-Insert to paste.
Instead of a 1, 2, 3, 4 etc. format of numbering there are random sub numbers. Like this, 1, 2, 2A, 2B, 3, 4, 5, 5A.... etc. It seems to be random and I can't get it to go away. Please help me format…
Please unlock pages from 'Unlock Pages' option in Production Menu.
I don't know what is causing it. Just huge random gaps in the text, as if I held down the enter button. I can't delete the space and it won't go away no matter what I do. I can't type in the blank…
I seems like that some of the pages in this script are locked. You can unlock pages from Production Menu.
I get this error message "The application cannot be installed due to a certificate problem. The certificate does not match the installed application certificate, does not support application…
It seems like that you already have an existing installation of Story. Please first uninstall the existing version of Adobe Story from Control Panel and then try to install the latest one.
I am on a Mac running OS 10.10 (Yosemite). I was able to access Story in Chrome and sign in successfully. I downloaded the desktop version which required updating Air (which I did) and now when I…
Please install it by following the link inside story.adobe.com. Just in case, update your Adobe AIR to latest version: Adobe - Adobe AIR
Hi, it is a very simple question, and I am a very simple man. I just need to know how to collaberate with our accounts. Can you dothat with Story Free? I hope so, because I am working on a…
Sorry but at least one collaborator needs to be on Story Plus to share a project or document.
I see that you can create shots and there is a horizontal line situation but what about the traditional vertical lines on the page that represent coverage. Can story do that? Is there even a way to…
There is an option to insert 'Sound Elements' (in Production menu) in the script. These elements get added vertically to the right side of the script. This could be similar to what you are looking…
I am trying to use adobe story free for the first time. Joined adobe cloud. Uploaded latest flash. Cleared all cash. can load in, but when hit get started the screen has "ST ADOBE STORY" and a…
- First update the flash player plugin ( http://get.adobe.com/flashplayer ) and then make sure that your browser is able to display flash content. To check this you can visit this site: Adobe -…
Hi guys! I just downloaded and purchased adobe story plus, however when I try to log in it says that it's offline? Does anyone know how to fix this problem? Thank you!!
Hi, Do you mean that you get this dialog when you try to log into story? The above sign-in dialog is shown when Story is unable to detect internet connection. If you are connected to…
Copy and Paste shortcuts still don't function. I have to manually go to the menu to copy and paste. Is this being addressed? This is a basic function used often. Mac OS X 10.7.5 Adobe Story…
Hi Randy, Can you please let us know if you still observe this issue after upgrading to latest version of Adobe AIR? You can download the latest version of AIR from: http://get.adobe.com/air