I added an image to a form I've created but it does not display when I save as a pdf. It would appear that it's being block as an untrusted image. How can I make this work?
Please see article Image does not show up in PDF in the FAQ.
We have a user who is unable to save her progress when filling out the form. She successfully saved it the first time and received a link but when she hits save now, it gives her an error message…
Fiona, I am looking into this issue and will let you know if I find a cause/solution. -Jeff
my web browser tab becomes unresponsive when working online if i click "open". i have tried this in Safari, Chrome, IE9, and Firefox, as well as with both pepper flash and Adobe Flash enabled. This…
I was able to extract your responses to an Excel file and have emailed it to you. I am able to reproduce the issue you are seeing. This will require further investigation from our developer team. …
My form - which was working great - disappeared when I did some editing; here is the message I get now. The form does not exist. Please re-enter the web address as the link may be misspelled.
Please try your form again. It should be working now. -Jeff
how can I fix this
.vazip_pdf is not a supported file type. In fact it is not a file type at all. You need to determine what file type you file is supposed to be and save the file using that file extension.
Hello, We have a number of users that created a Free plan last year and they, create some forms. These forms generated more responses than 50 and it appears that Forms Central was able to count…
Please read the FAQ article Can I collect more than 5,000 responses using a Plus subscription?. Though the main article is about managing a Plus subscription, the steps provided will work the same…
I am unable to save a submitted form in FormsCentral as a PDF. Get error "Cannot Export Form Response - Acrobat.com encountered an unexpected error." I want to be able to save the submitted response…
Please see the FAQ article Get an error “Acrobat.com could not save this PDF file....” trying to save PDF or export responses from FormsCentral.
Hello, I make a Form, but when I want to distribute it, appears this error: Se ha producido un error. El formulario no existe. Vuelva a introducir la dirección web, puede haber errores…
What is the link to your form?
Hi, Since two days we are unable to save responses from any form we created in any of the formats available. This feature worked until recently but now it doesn't. When activating the function…
There is a document on this issue at Get an error “Acrobat.com could not save this PDF file....” trying to save PDF or export responses from FormsCentral. Please try the steps provided. -Jeff
I'll outline the issue: I need to create a web form (no problem so far). The contents of this form need to be saved as pdf and available - immediately - to the person completing the form. …
The way that help text works in pdf is different than from FormsCentral (with HTML forms). The text is there, but it is not displayed with the question mark icon. If you hover your cursor over the…
How can you delete responses without deleting form. Would like to duplicate form but have not upgraded?