Your subscription appeart to be in an odd state.  I will work with the responsible team here and get the renewal cancelled. Apologies for the inconvenience.   -Peter

Carly,   I addressed this on another thread and sent you an email as well.  You should be set for now, though please also respond to my email.   Thanks, Peter

Carly,   I've fixed your subscription and will comp you 2 months for the inconvenience.  I am seeing something odd with your subscription though, so I will contact you via email to resolve.   -Peter…

Please try logging out and logging back in again and see if that changes your account status.   If not, can you say what device and operating system you are using?   Regards, Peter

First, turn off auto-renewal for your monthly subscription: - See http://www.adobe.com/go/revel_my_subscriptions_en for Adobe subscriptions - See…

Sorry that you are having problems.    Importing photos to Revel does not remove them from your Windows 8.1 system.  Are you saying you no longer have local copies?   You can indeed copy them back,…

Understood that Revel could be used as a photo transfer service if we added this capability.  It is something others have asked for as well so it is under consideration, though not currently being…

Your Revel account is private by default.  If you choose not to share your libraries or albums, only you can see the photos and videos.   -Peter

You are now all set through November 10, 2014.    Thanks for using Revel!   -Peter

Please take a look at this Elements help information.  If that doesn't help, perhaps you could say specifically what problems you are seeing.…

Go to https://www.adobe.com/account/account-information.html and login. You can make changes to your profile here, change email address, password, screen name, etc.   Regards, Peter