sunnyladkani's Profile | Adobe Community

Getting Failure to Share and Failure to Accept Invite notifications

I can't share or accept invitations to collaborate. Any ideas on what is causing this or how to troubleshoot?

sunnyladkani (to knoxmccoy) 2 days ago (Show more Show less)

Hi, There's seems to be some issue at the our end. Although the project sharing is accepted, there's still a failure shown to the user and the project doesn't appear. The user will have to sign in…

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Is Story Plus a part of Creative Cloud or not?

Ken Knowles 2 years ago (Show more)

Everything I read on Adobe.com indicates Story Plus is included in Creative Cloud. However, when I try to access it from CreativeCloud.com I get Story Free. I started a chat with Adobe, and I was…

• in Adobe Story •

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sunnyladkani (to Star*tune) 3 weeks ago (Show more Show less)

Hi, The availability of Story Plus is dependent on the Subscription Plan a user has for Creative Cloud. For some plans(like Education), Story plus in not available currently. Story free is…

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Script Protection.

bigjer73 1 month ago (Show more)

Are scripts being written on Adobe Story protected against unauthorized access?

• in Adobe Story •

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sunnyladkani (to bigjer73) 1 month ago (Show more Show less)

Yes. We adhere to security standards to protect user data. Regards, Sunny

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Adobe Story not logging in

Mark_M_90501 1 month ago (Show more)

Using Chrome 37.0.2062.124, Internet Explorer 11.0.9600.17278 and Safari 7.1, when I go to story.adobe.com I get a message saying DNS lookup failed. If I try and go online with Story Plus it says…

• in Adobe Story •

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sunnyladkani (to Janus456) 1 month ago (Show more Show less)

Hi, We are facing some issues with the DNS mappings which we are investigating currently. The issue occurs for only few DNS sevices which are not directing users to story servers. Can you try…

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Story won't open online

armando sierra ariza 1 month ago (Show more)

Story won't open online.. https://story.adobe.com/

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sunnyladkani (to armando sierra ariza) 1 month ago (Show more Show less)

Hi, We are facing some issues with the DNS mappings which we are investigating currently. The issue occurs for only few DNS sevices which are not directing users to story servers. Can you try…

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Story servers down. What's the ETA on repair?

dtb.clay 1 month ago (Show more)

Servers have been down all day today, and I see zero communication from Adobe on this issue. What's the ETA on repair? On a side note: the decision to make Story's primary interface online was a…

• in Adobe Story •

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sunnyladkani (to Mark_M_90501) 1 month ago (Show more Show less)

Hi, We are facing some issues with the DNS mappings which we are investigating currently. The issue occurs for only few DNS sevices which are not directing users to story servers. Can you try…

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Adobe Story Web Page Not Working

Janus456 1 month ago (Show more)

Hi guys, The Adobe Story website isn't working at all. When you try to log in you see this message: This webpage is not availableReload I've tried this at home and at work on separate…

• in Adobe Story •

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sunnyladkani (to Janus456) 1 month ago (Show more Show less)

Hi, We are facing some issues with the DNS mappings which we are investigating currently. The issue occurs for only few DNS sevices which are not directing users to story servers. Can you try…

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Story Bugs and Requests:

rlr29711 3 months ago (Show more)

Hi There, Started using Adobe Story Plus to collaborate with a writing partner. Here a few requests/observations in my short time using it. I'm working mainly in the desktop app but have most…

• in Adobe Story •

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sunnyladkani (to rlr29711) 3 months ago (Show more Show less)

Hi, Copy/Paste hotkeys typically don't function: The copy/paste issue will be fixed with the next update of AIR. Sorry about that. Spell check update, dual dialog feature, google doc…

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I have not been able to log into Story for five days. Can log into Adobe.com just fine, but not Story.

jagudelo 3 months ago (Show more)

I have a paid subscription to Story and have not been able to log in. I can log in and out of Adobe.com, but once I go to Story it just sits and spins and never resolves. I have no idea what to do as…

• in Adobe Story •

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sunnyladkani (to jagudelo) 3 months ago (Show more Show less)

Which version of flash player do you have ? If it's not the latest, try upgrading to the latest one. Regards, Sunny

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Adobe story- Film Script only has one template. why? For e.g. the TV script has more templates.

Sonali 3 months ago (Show more)

Adobe story- Film Script only has one template. why?

• in Adobe Story •

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sunnyladkani (to Sonali) 3 months ago (Show more Show less)

Hi, With TV, we have found that every production has a different format and hence we added some sample formats that were requested. With Film, the format is preferred to be in a standard format (…

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Editing Permission

bigpictures 3 months ago (Show more)

I have been using and editing a script for weeks and suddenly I'm getting an error message that says, "You do not have permission to edit this document." What happened? How do I get permission again…

• in Adobe Story •

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sunnyladkani (to bigpictures) 3 months ago (Show more Show less)

Hi, Could you share your account id, project name and script name with us so that we can take a look. You can send us the details at : AdobeStory-Support@adobe.com Thanks, Sunny

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